Senior Systems Engineer, ServiceNow

Northwestern Medicine

. Maintain hardware systems, associated operating systems, and connectivity capabilities .

Posted 10/9/2026full-timeRemote • Illinois • United StatesSenior💰 $51 - $69 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in maintaining hardware systems and operating systems, with a strong focus on capacity planning, system integration, and technical leadership. Proficient in developing project plans and ensuring compliance with organizational policies and regulatory standards.

Highest-signal resume keywords

7+ Years Experience in Core DisciplineTechnical LeadershipCapacity Planning and AnalysisHealthcare Industry ExperienceOn-Call Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System MaintenancePerformance AnalysisCapacity AnalysisSystems IntegrationTechnical Specification WritingProject PlanningNetwork Connectivity PlanningIssue DiagnosisStandards EnforcementVendor Coordination

Soft Skills

Excellent Communication SkillsRelationship DevelopmentMentoring

Certifications & Qualifications

Bachelor’s Degree in Computer Science or Related Field

Industry Keywords

Healthcare IndustryRegulatory StandardsAccreditation StandardsOrganizational PoliciesLocal Area Networks

About the role

Key responsibilities & impact

Maintain hardware systems, associated operating systems, and connectivity capabilities
Monitor, analyze, and plan upgrades to ensure adequate capacity and availability
Provide technical leadership and support for computing systems and systems integration
Conduct and present performance and capacity analyses
Diagnose and coordinate solutions for issues across server and distributed-system environments, including vendors and manufacturers
Respond to customer needs and manage issues through closure
Support application teams with project and support activities
Communicate with customers and team members and develop effective working relationships
Plan system-to-network connectivity and interfacing
Review technology projects, analyze business requirements, recommend system changes, write technical specifications, and implement changes
Develop project plans, scopes, effort projections, schedules, and final plans with project managers
Establish and enforce standards, policies, and procedures for local area networks
Participate in technology planning
Integrate vendor, manufacturer, and subject-matter technical knowledge
Mentor immediate-team and application-team members
Contribute to the IS Knowledge Repository
Provide on-call support

Requirements

What you’ll need

7+ years of experience in core discipline
Excellent verbal and written communication skills
Bachelor’s degree in computer science or related field (preferred)
5+ years of experience in core discipline in the healthcare industry (preferred)
Ability to provide required on-call support
Compliance with organizational policies, procedures, guidelines, and regulatory and accreditation standards
Successful completion of a background check, including criminal history, if offered the position

Benefits

Comp & perks

Competitive benefits
Tuition reimbursement
Loan forgiveness
401(k) matching
Lifecycle benefits
Benefits supporting physical, emotional, and financial well-being
Protection for unexpected life events