Triage RN – Part Time Nights

Northwestern Medicine

. Provide clinically expert virtual triage service .

Posted 10/1/2026part-timeRemote • Illinois • United StatesJuniorMid-Level💰 $37 - $58 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in virtual triage services, utilizing evidence-based protocols to assess patient conditions and provide care recommendations. Proficient in electronic medical record documentation and effective communication with patients and healthcare providers.

Highest-signal resume keywords

Registered Nurse LicenseAmbulatory Care ExperienceEvidence-Based Triage ProtocolsAHA BLS Provider CertificationPatient Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical AssessmentCare Plan DevelopmentTriage ProtocolsElectronic Medical Record DocumentationScheduling Appointments

Soft Skills

Service Recovery SkillsCommunication SkillsProblem-Solving Skills

Certifications & Qualifications

Registered Nurse LicenseAHA BLS Provider Certification

Industry Keywords

Virtual Triage ServicePatient LiaisonQuality Improvement ActivitiesProcess Improvement ProjectsAmbulatory Care

About the role

Key responsibilities & impact

Provide clinically expert virtual triage service
Serve as a liaison between patients and physicians
Assess presenting problems and chief complaints
Use evidence-based triage protocols to identify acuity and provide care advice and next-step recommendations
Triage incoming telephone calls and electronic messages
Prioritize and resolve communications, involving providers as appropriate
Develop, implement, and update individualized plans of care
Ask key questions to assess patients’ clinical conditions
Document communications in the electronic medical record
Schedule patient visits with providers according to protocols
Assist with scheduling appointments within Northwestern Medicine
Assist in orienting new staff members
Assist with process improvement projects
Participate in departmental quality improvement activities
Use service recovery skills to resolve problems and service breakdowns

Requirements

What you’ll need

Graduate of accredited RN program
2 years of ambulatory care experience
Registered Nurse License issued by State of Illinois
Current AHA BLS Provider certification
BSN preferred
Specialty certification upon eligibility preferred
Holiday and weekends required
Three weekend shifts every two weeks (Friday, Saturday, or Sunday)
Ability to work overnight rotating shifts
Part-time availability of 20 hours per week

Benefits

Comp & perks

Competitive benefits
Tuition reimbursement
Loan forgiveness
401(k) matching
Lifecycle benefits
Employee physical, emotional, and financial well-being resources
Protection for unexpected life events