Senior Investment Client Onboarding Specialist

Northwestern Mutual

. Create investment proposals, generate new account paperwork, and enter transfer requests and ACH/cash management instructions accurately .

Posted 10/27/2026full-timeMilwaukee • Wisconsin • United StatesSenior💰 $70,320 - $105,480 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in investment operations, including account management and transfer processes, while applying strong analytical and problem-solving skills. Proven ability to mentor junior staff and communicate effectively with clients and team members.

Highest-signal resume keywords

Investment OperationsFINRA Series 7Financial Services ExperienceAnalytical SkillsMentoring Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Investment Proposal CreationAccount OpeningTransfer Requests ManagementACH ManagementQuality ChecksInvestment KnowledgeCritical ThinkingProblem SolvingAttention to DetailDecision Making

Soft Skills

Effective CommunicationOrganizational SkillsConsultation SkillsCoaching Skills

Tools & Technologies

Investment Systems

Certifications & Qualifications

FINRA Series 7SIE - FINRA

Industry Keywords

Wealth OperationsFinancial ProductsInvestment MarketsAccount Status TrackingClient Onboarding

About the role

Key responsibilities & impact

Create investment proposals, generate new account paperwork, and enter transfer requests and ACH/cash management instructions accurately
Track account status in investment systems and contact contra-firms for transfer status
Resolve account transfer requests or issues using critical thinking and judgment; escalate complex matters
Recommend and implement improvements to standard work and processes
Mentor less experienced staff in technologies and standard work
Perform final quality checks for peers and junior staff
Manage weekly calls with advisors and staff to provide account status updates or background information
Apply basic investment knowledge flexibly to standard work
Understand and apply special instructions outside standard procedures with guidance
Deliver investment client onboarding services within the Wealth Operations team

Requirements

What you’ll need

Bachelor’s degree in business, finance or related field
Minimum of three years of financial services experience with demonstrated knowledge and understanding of NM investment products, markets, technologies & services
At least 1 year of experience with investment operations activities such as new account opening or transfers
FINRA Series 7
Effective written and verbal communication skills
Strong consultation, organizational and communication skills
Strong analytical skills, problem solving, attention to detail and accuracy
Proven ability to make sound judgments and decisions in ambiguous situations
Strong mentoring/coaching skills and ability to lead development and training of junior team members
Requires fingerprinting
Series 7 - FINRA and SIE - FINRA

Benefits

Comp & perks

Opportunities for employees to grow themselves, their career and the business
Support for community causes and programs through the Northwestern Mutual Foundation, employees and financial representatives
Equal opportunity employment and an environment supporting creative ideas, challenges, leadership and professional objectives