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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in premium billing processes, ensuring accuracy and compliance with regulatory requirements while effectively communicating with clients and resolving discrepancies. Proficient in analyzing complex billing data and implementing process improvements to enhance efficiency and client satisfaction.
Highest-signal resume keywords
Premium Billing ExperienceBilling Systems ProficiencyAttention To DetailStrong Communication SkillsMicrosoft Excel Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Premium BillingData AnalysisBilling ReconciliationProcess ImprovementAudit Preparation
Soft Skills
Organizational SkillsTime ManagementProblem Solving
Tools & Technologies
Accounting SoftwareESL OfficeMicrosoft Office Suite
Industry Keywords
Managed Care InsuranceStop Loss InsuranceRegulatory ComplianceClient RelationsInsurance Industry
About the role
Key responsibilities & impact- Oversee and process monthly premium billings for managed care and stop loss insurance policies, ensuring accuracy and timeliness
- Review and analyze complex premium data, adjusting for plan changes, policy amendments, and rate changes
- Collaborate with internal and outsource teams to ensure premiums are correctly billed based on policy details
- Serve as the primary point of contact for clients regarding premium billing inquiries and discrepancies
- Communicate with clients regarding billing issues, premium adjustments, and payments
- Assist clients in understanding billing statements and payment schedules
- Reconcile premium payments by matching payments with invoices, identifying discrepancies, and resolving issues
- Assist in preparing management reports on billing trends, payment status, and potential issues
- Issue and manage delinquency notices
- Recommend and implement process improvements to enhance billing accuracy, efficiency, and client satisfaction
- Ensure compliance with regulatory requirements and internal policies related to premium billing
- Assist in audits and maintain accurate billing records for audit purposes
- Work closely with underwriting, claims, and policy issuance teams to ensure premiums reflect current policy details
- Investigate and resolve billing discrepancies or client disputes related to premiums or payments
- Escalate complex issues to management while proposing effective solutions
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Finance, Accounting, or a related field, preferred
- Minimum of 3 years of experience in premium billing, preferably within the insurance industry
- Strong experience with billing systems and accounting software
- Experience with ESL Office preferred
- Strong attention to detail and accuracy
- Excellent organizational and time management skills
- Ability to analyze complex billing data and resolve issues independently
- Strong written and verbal communication skills, with the ability to explain complex billing information to clients and internal stakeholders
- Proficient in Microsoft Office Suite, particularly Excel
- Ability to work under pressure and meet tight deadlines
Benefits
Comp & perks- Competitive compensation and comprehensive benefits
- Year-round social and community events
- Ongoing mentorship and professional development
- Endless opportunities for upward mobility
- Collaborative, results-driven environment