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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving revenue growth through strategic customer engagement and technical support, with a strong focus on integrating Novanta products in life sciences and healthcare applications. Proficient in customer management and technical documentation, ensuring compliance with industry regulations.
Highest-signal resume keywords
Customer-Facing ExperienceTechnical Liaison SkillsProficiency in Python, C++, C#, or JavaFamiliarity with SalesforceKnowledge of Machine Vision, Robotics, AI, or Deep Learning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product IntegrationProject EstimationEngineering ProcessesTechnical DocumentationCost EstimationProblem-SolvingBOM StructuresECO ProceduresSoftware Coding LanguagesCustomer Demonstrations
Soft Skills
Customer-Centric FocusExcellent Communication SkillsProblem-Solving Capacity
Tools & Technologies
SalesforcePLC IntegrationPC IntegrationController Integration
Certifications & Qualifications
Valid US Driver's License
Industry Keywords
Life SciencesHealthcareMedtechIVDRadiologyDiagnostic ImagingPharmaceutical InventoryQuality ComplianceEnvironmental ComplianceOccupational Health and Safety
Tech Stack
Tools & technologiesJavaPythonC++
About the role
Key responsibilities & impact- Drive revenue growth of Novanta products with the Sales team
- Advise new and existing customers on strategic, solution-oriented offerings
- Conduct customer demonstrations, onsite proof-of-concepts, integrations, and start-ups
- Serve as the key technical contact for customer-related technical aspects
- Develop product cost and engineering effort estimates for customer proposals
- Integrate Novanta products with PLCs, PCs, and controllers
- Support customer relationships and satisfaction as a technical liaison
- Report status and sales opportunity updates to management
- Assist with white papers, manuals, and technical documentation
- Act as the voice of the customer within the company
- Present products at customer meetings, trade shows, seminars, and other field events
- Work with applications in life sciences, healthcare, medtech, IVD, radiology, diagnostic imaging, and pharmaceutical inventory
- Maintain compliance with quality, environmental, and occupational health and safety regulations
Requirements
What you’ll need- 2–5 years of relevant experience in customer-facing roles in a technology company
- Associate degree minimum in electrical, computer, or software engineering, or relevant work experience
- Bachelor’s degree in electrical, computer, or software engineering preferred
- Strong problem-solving capacity and customer-centric focus
- Familiarity with Engineering and Operations processes, including BOM structures, project estimation, and ECO procedures
- Proficiency with software coding languages including Python, C++, C#, or Java preferred
- Knowledge of Machine Vision, Robotics, AI, or Deep Learning is an added advantage
- Familiarity with customer management tools such as Salesforce
- Excellent written and verbal communication skills
- Fluent in English
- Up to 70% travel within the USA; some EMEA travel may be necessary
- Valid US driver's license required
- Ability to lift up to 50 pounds
- Ability to stand for extended periods of time
Benefits
Comp & perks- Equal employment opportunity and affirmative action workplace
- Disability accommodation available during the employment process