ServiceNow Automated Test Engineer

Novul Solutions

. Design, build, maintain, and execute automated test suites and reusable test steps using ServiceNow Automated Test Framework (ATF) .

Posted 9/18/2026full-timeRemote • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in designing, building, and executing automated test suites using ServiceNow Automated Test Framework (ATF), with a strong understanding of testing methodologies and automation strategies. Capable of collaborating effectively with cross-functional teams and managing test environments to ensure reliable testing outcomes.

Highest-signal resume keywords

ServiceNow ATF Test Suite DevelopmentAutomated Regression TestingDefect Tracking and Test Management ToolsTesting Methodologies and Automation StrategiesServiceNow Platform Architecture Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Automated TestingTest Script DevelopmentServiceNow TestingRegression TestingTroubleshootingTest Data ManagementCI/CD IntegrationDevOps WorkflowsJavaScriptREST/SOAP APIs

Soft Skills

Analytical SkillsTroubleshooting SkillsDocumentation SkillsCommunication Skills

Tools & Technologies

ServiceNowServiceNow ATFTest Management 2.0Defect Tracking Tools

Certifications & Qualifications

ServiceNow CSA

Industry Keywords

Software Quality AssuranceFederal EnvironmentsDepartment of Veterans AffairsITSMITOMCSM

Tech Stack

Tools & technologies

ITSMJavaScriptServiceNowSOAP

About the role

Key responsibilities & impact

Design, build, maintain, and execute automated test suites and reusable test steps using ServiceNow Automated Test Framework (ATF)
Develop ATF coverage for new features, configuration changes, enhancements, and platform upgrades
Execute automated regression testing before production releases and semi-annual ServiceNow platform upgrades
Integrate ATF testing into release management, CI/CD, and DevOps workflows
Analyze automated test failures, troubleshoot issues, and work with developers to identify root causes and corrective actions
Maintain test data, test environments, configuration baselines, and other dependencies required for reliable automated testing
Translate user stories, business requirements, and acceptance criteria into automated ATF test scenarios
Collaborate with developers, business analysts, release managers, and other stakeholders throughout the sprint lifecycle
Track and report automated test coverage, pass/fail trends, defects, and release-readiness metrics
Perform supplemental manual testing when automation is not technically feasible or cost-effective

Requirements

What you’ll need

Bachelor’s degree
8+ years of ServiceNow testing, software quality assurance, or related experience
Significant hands-on experience designing, building, maintaining, and executing ServiceNow ATF test suites
Ability to independently own automated ServiceNow testing with minimal supervision
Experience creating logical and functional automated test scripts across multiple ServiceNow modules and use cases
Strong understanding of testing methodologies, automation strategies, risks, and appropriate testing approaches across different functional environments
Working knowledge of ServiceNow platform architecture and core modules such as ITSM, ITOM, CSM, or similar modules
Experience troubleshooting failed automated tests and isolating application, configuration, environment, or test-script issues
Experience using defect tracking and test management tools
Strong analytical, troubleshooting, documentation, and communication skills
U.S. Citizenship required
Ability to obtain and maintain a Public Trust clearance
ServiceNow CSA preferred, with experience in Test Management 2.0, JavaScript, REST/SOAP APIs, ATF, CI/CD, and DevOps testing workflows
Experience testing ServiceNow in federal environments, preferably supporting the Department of Veterans Affairs or other large-scale federal programs

Benefits

Comp & perks

TEN (10) Paid days off & FIVE (5) Floating days off
11 Paid Holidays
Flex time can be utilized instead of holiday time usage
Paid Bi-Monthly
401(k) with a guaranteed 3% match
UNITED HEALTHCARE PPO
Medical/Dental/Vision/HSA
Eligible on the first of the month, immediately after the start date
Training & Career Development Reimbursement of Tuition and training needed to support career development
$150 monthly reimbursement contribution towards parking expenses
Performance bonus – Project-based
Yearly bonus – Company based
Individual or company-wide performance and recognition awards (Quarterly)