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Now Optics

Licensed Sales Consultant

Now Optics

. Greet patients and customers entering the store .

Posted 10/5/2026full-timeSpartanburg • South Carolina • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service and sales within a retail environment, with a strong focus on patient care and compliance with safety standards. Proficient in eyewear fitting and prescription verification, while maintaining high work standards and effective communication.

Highest-signal resume keywords
Customer Service ExcellenceSales Goal AchievementABO/NCLE CertificationPrescription VerificationEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Eyewear FittingPrescription VerificationLens MeasurementBasic RepairsQuality Control Standards
Soft Skills
MultitaskingFlexibilityProblem SolvingTeam CollaborationCustomer Care
Tools & Technologies
MS WordGoogle Docs
Certifications & Qualifications
ABO CertificationNCLE Certification
Industry Keywords
Retail EnvironmentSales GoalsOSHA ComplianceCustomer SatisfactionHousekeeping Standards

About the role

Key responsibilities & impact
  • Greet patients and customers entering the store
  • Identify patient needs and provide promotional products and services
  • Assist customers in choosing eyewear suited to their budget and eye-care needs
  • Troubleshoot prescription-related problems and resolve customer complaints
  • Diffuse unsatisfied patients and provide solutions
  • Attain established sales goals while complying with company and local policies and procedures
  • Adhere to quality-control standards, including OSHA and other safety requirements
  • Perform basic housekeeping duties to maintain brand standards
  • Measure, fit, and adapt lenses and frames onsite and virtually according to prescriptions or specifications
  • Sign off on jobs after confirming power ranges and lens measurements
  • Examine written prescriptions and verify lenses are ground to specifications
  • Execute simple repairs, assemble lenses into frames, and edge stock lenses
  • Ensure customer orders are delivered accurately and on time
  • Maintain lab-area brand standards and notify management of equipment malfunctions, incomplete orders, or incorrect lenses
  • Track delivery-time commitments to ensure 100% compliance
  • Perform other duties as assigned

Requirements

What you’ll need
  • 1+ year of proven experience delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment
  • Ability to multitask, prioritize, and be flexible with changing business needs in a team environment
  • Effective communication skills with a diverse group of people
  • Valid ABO/NCLE and/or State license in the applicable State
  • High school diploma or equivalent required
  • Passion for outstanding customer/patient care
  • Strong interest in learning, embracing, and fostering innovation
  • Ability to promote high work standards and empower others with an entrepreneurial mentality
  • Schedule flexibility; work hours determined by business needs
  • Knowledge of MS Word and Google Docs

Benefits

Comp & perks
  • Medical, dental, and prescription drug coverage
  • Company-paid life insurance and short-term disability coverage
  • Free eyeglasses
  • Identity theft protection
  • Pet insurance
  • Paid time off that increases with seniority
  • Professional development and promotion opportunities
  • Employee recognition programs
  • Employee Assistance Program (EAP)
  • Two free eyeglasses every year, with no dollar limit
  • Friends and Family discounts on products
  • Competitive variable compensation opportunities and commission on sales
  • Flexible, dynamic work environment
  • Work with an amazing team