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Licensed Sales Consultant
Now Optics. Greet patients and customers entering the store and identify their needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and sales within a retail environment, with a strong focus on eyewear fitting and prescription verification. Holds valid ABO/NCLE and/or State license, ensuring compliance with industry standards and safety requirements.
Highest-signal resume keywords
Customer Service ExcellenceSales Goal AchievementPrescription VerificationABO/NCLE CertificationMultitasking and Prioritization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Eyewear FittingPrescription ExaminationLens MeasurementBasic RepairsQuality Control StandardsSales TechniquesHousekeeping DutiesCustomer Order AccuracyTroubleshooting SkillsTime Management
Soft Skills
Effective CommunicationTeam CollaborationFlexibilityEntrepreneurial MentalityPassion for Customer Care
Tools & Technologies
MS WordGoogle Docs
Certifications & Qualifications
ABO CertificationNCLE CertificationState License
Industry Keywords
Retail EnvironmentEyewearCustomer ExperienceSafety RequirementsQuality ControlSales GoalsPrescription LensesBrand StandardsCustomer ComplaintsDelivery Commitments
About the role
Key responsibilities & impact- Greet patients and customers entering the store and identify their needs
- Provide promotional products and services and create an easy, memorable experience
- Assist customers in selecting eyewear that fits their budget and eye care needs
- Troubleshoot prescription-related problems and resolve customer complaints
- Meet established sales goals while complying with company and local policies and procedures
- Adhere to quality control standards, including OSHA and other safety requirements
- Perform basic housekeeping duties to maintain brand standards
- Measure, fit, and adapt lenses and frames onsite and virtually according to prescriptions
- Sign off on jobs after confirming power ranges and lens measurements
- Examine prescriptions and verify lenses are ground to specifications
- Execute simple repairs, assemble lenses into frames, and edge stock lenses
- Ensure customer orders are accurate and delivered on time
- Maintain lab-area brand standards and report equipment malfunctions or order issues
- Track delivery-time commitments to ensure 100% compliance
- Perform other assigned duties
Requirements
What you’ll need- 1+ year of proven experience delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment
- Ability to multitask, prioritize, and be flexible with changing business needs in a team environment
- Effective communication with a diverse group of people
- Valid ABO/NCLE and/or State license in the applicable State
- High school diploma or equivalent required
- Passion for outstanding customer/patient care
- Strong interest in learning, embracing, and fostering innovation
- Ability to promote high work standards and empower others with an entrepreneurial mentality
- Schedule flexibility; work hours determined based on business needs
- Knowledge of MS Word and Google Docs
Benefits
Comp & perks- Medical, dental, and prescription drug coverage
- Company-paid life and short-term disability coverage
- Free eyeglasses
- Identity theft protection
- Pet insurance
- Paid time off that increases with seniority
- Professional development and promotion opportunities
- Employee recognition programs
- Employee Assistance Program (EAP)
- 2 free eyeglasses every year with no dollar limit
- Friends and Family discounts on products
- Competitive variable compensation opportunities
- Commission on sales
- Flexible, dynamic work environment
- Work with an amazing team