WASH Technical Assistant – SOFT

NRC

. Support the implementation of water, sanitation and hygiene activities through technical, administrative and organizational support .

Posted 10/7/2026full-timeBeni • Democratic Republic of the CongoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in WASH program implementation, community mobilization, and behavior change strategies, with a strong focus on compliance with humanitarian standards and effective data collection methodologies. Proficient in fostering community capacity strengthening and supporting local partners in challenging environments.

Highest-signal resume keywords

WASH Technical ExpertiseCommunity MobilizationBehavior Change TheoryData Collection and AnalysisFluency in French and Swahili

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

WASH Program ImplementationCommunity Capacity StrengtheningParticipatory MethodologiesActivity Planning and MonitoringQualitative Data InterpretationNeeds AssessmentKAP AssessmentsSPHERE Standards KnowledgeEnvironmental Screening (NEAT+)Behavior Change Interventions

Soft Skills

Strong Communication SkillsProblem-Solving SkillsTeam-Oriented MindsetCreativityProactivity

Industry Keywords

Humanitarian ContextEmergency Humanitarian ResponseNGO ExperienceCultural SensitivityField Work

About the role

Key responsibilities & impact

Support the implementation of water, sanitation and hygiene activities through technical, administrative and organizational support
Ensure compliance with NRC policies, tools, manuals and guidelines
Assist with implementation of the WASH programme portfolio in accordance with the action plan
Independently implement procedures and activities within the scope of the role, in line with delegated responsibilities
Organize and carry out tasks according to priorities and standards
Develop and maintain the specialized knowledge required to effectively support the team
Resolve day-to-day issues in accordance with procedures, priorities and standards
Prepare reports required by management and ensure proper filing of documents
Facilitate and supervise community mobilization, behavior change interventions and WASH kit distributions
Support the establishment, training and monitoring of local WASH management structures
Contribute to identifying needs and to the design and implementation of KAP, WASH’Em and barrier analysis assessments
Participate in defining WASH behavior change themes, messages, approaches and tools according to target groups
Collect and share weekly evidence of soft WASH activities
Monitor the procurement of goods and services and provide continuous feedback to the manager on quality
Contribute to needs assessments and participant targeting, and collect data or supervise data collection
Support local partners in implementing activities and communicate regularly regarding the quality of work and collaboration
Contribute to data collection and complete checklists related to Safe and Inclusive Programming (SIP) and environmental screening (NEAT+)

Requirements

What you’ll need

Professional experience in WASH technical expertise, particularly community mobilization, awareness-raising and community capacity strengthening, is preferred
Experience with an NGO, preferably an international organization, in an emergency humanitarian context, including displacement sites
Willingness and ability to travel and work regularly in the field, including complex and volatile contexts
Fluency in written and spoken French
Fluency in Swahili and the local languages of the area of operation
At least a university degree equivalent to three years of higher education (Bachelor’s level) in social sciences, local development, public health/health promotion, anthropology or a related field
In-depth knowledge of the humanitarian context in the assigned territories and health zones
Knowledge of relevant standards, particularly SPHERE
Proven knowledge of behavior change theory and approaches
Experience with participatory methodologies for working with communities and community mobilization
Proven knowledge and experience in community capacity strengthening
Strong activity planning and monitoring skills
Knowledge of software for qualitative data interpretation and analysis is preferred
Ability to work in insecure environments
Ability to cope with stress in a challenging environment
Respect for and promotion of individual and cultural differences
Strong communication skills, open-mindedness, creativity and proactivity
Good problem-solving skills
Ability to work independently and take initiative
Team-oriented mindset and commitment to supporting the most vulnerable people

Benefits

Comp & perks

Support and a professional culture that foster professional growth and innovative teams
Open dialogue with management
Commitment to diversity, equity and inclusion
Supportive working environment
Opportunity to contribute to a humanitarian organization recognized for delivering quality assistance and defending the rights of refugees and displaced people