Technical Business Analyst

Ntara

. Build relationships with clients and understand their goals, workflows, and processes .

Posted 10/30/2026full-timeRemote • GuatemalaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Product Information Management (PIM) and Digital Asset Management (DAM) systems, with a strong ability to analyze data and implement solutions. Proven leadership capabilities and experience in managing client relationships and system improvements.

Highest-signal resume keywords

Product Information Management (PIM) ExperienceDigital Asset Management (DAM) ExperienceEcommerce Implementation and IntegrationsMaster Data Management (MDM) ExperienceLeadership Capabilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisMulti-Tier Web Application DevelopmentSOAP and REST Web ServicesASP.NET C#Technical Specification WritingRequirements GatheringSystem IntegrationProcess ImprovementChange ManagementSchema-Level Documentation

Soft Skills

Client Relationship BuildingProblem SolvingCommunicationStakeholder InterviewingTeam Collaboration

Tools & Technologies

Azure InfrastructureEcommerce PlatformsContent Management Systems (CMS)InRiverAkeneoSalsifyCenshareAprimoBynderKentico

Industry Keywords

Digital RoadmapSystems Improvement ProjectsBillable Hours ManagementTechnical DocumentationIntegrations

Tech Stack

Tools & technologies

ASP.NETAzureSOAP.NET

About the role

Key responsibilities & impact

Build relationships with clients and understand their goals, workflows, and processes
Use deep system knowledge to drive system strategy
Work with client teams to prioritize and build the digital roadmap and inform long-range planning
Run systems improvement projects, including gathering requirements, implementing, testing, and periodically deploying new features
Solve problems across PXM implementations
Document and plan client solutions
Support implementation of PIM systems, DAM systems, ecommerce websites, and other applications
Interview stakeholders to clarify their needs
Create diagrams of complex systems, business processes, and integrations
Produce schema-level documentation detailing required system attributes
Create attribute mappings between systems for integrations
Gather and write requirements
Write and design technical specifications
Ensure quality deliverables for clients
Develop process improvements with a seasoned team
Develop templates to improve processes
Manage change for customers and potentially the internal team

Requirements

What you’ll need

Must be able to work in the GMT-4 time zone
Must be fluent in both spoken and written English
Product Information Management (PIM) platform experience, such as inRiver, Akeneo, Salsify, Censhare, etc.
Digital Asset Management (DAM) platform experience, such as Aprimo, Bynder, Keyshot / Digizuite, Censhare, etc.
Experience analyzing large sets of data
Leadership capabilities
Familiarity with Azure infrastructure and hosting
Master Data Management (MDM) experience
Ecommerce platform experience
Ecommerce implementation, deployment, and integrations
Knowledge of multi-tier web application development
Content Management System (CMS) experience, including Kentico, EpiServer, or Sitefinity
Knowledge of implementing third-party APIs and SDKs
Experience writing and interacting with SOAP and REST web services
Knowledge of ASP.NET C#
Experience in a consulting environment is preferred
Must be comfortable managing billable and non-billable hours expectations

Benefits

Comp & perks

Competitive salary
Collaborative, growth-oriented culture
Paid vacation days, holidays, and personal days
Opportunity to make a measurable impact
Great Place to Work® Certified™ Company
Remote-first work arrangement
Occasional travel for key client meetings, project workshops, or team gatherings, limited and scheduled with plenty of notice