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Ntiva, Inc.

Project Manager, Security Operations

Ntiva, Inc.

. Serve as the primary point of contact for security-tool workstreams in Ntiva client projects .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSenior💰 $80,000 - $110,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in project management within IT services, particularly in security operations, with a strong focus on managing multiple concurrent projects and ensuring compliance with security standards. Proficient in developing repeatable processes and documentation to enhance project efficiency and communication across teams.

Highest-signal resume keywords
Project Management ExperienceSecurity Tool Deployment LifecycleEDR/MDR and SIEM KnowledgeProject Management CertificationSecurity Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Project ManagementSecurity OperationsEDR/MDRSIEMVulnerability ScanningApplication Control SecurityProcess DevelopmentLifecycle ManagementTechnical Project PlanningCompliance Standards
Soft Skills
Written CommunicationTeam CollaborationClient CommunicationProblem IdentificationFeedback Sharing
Tools & Technologies
ConnectWise ManageSentinelOneHuntressArctic WolfMicrosoft SentinelThreatLockerVonahi vPenTest
Certifications & Qualifications
PMPCAPMCompTIA Project+PMI-ACPCSMPSMCompTIA Security+ISC2 Certified in CybersecurityCISSPCISM
Industry Keywords
Managed Service ProviderManaged Security Service ProviderCMMCNIST SP 800-171GovConGCC HighSecurity ComplianceClient Project ManagementTechnical Security WorkRemote Work Requirements

Tech Stack

Tools & technologies
Cyber SecurityPMP

About the role

Key responsibilities & impact
  • Serve as the primary point of contact for security-tool workstreams in Ntiva client projects
  • Help establish the Security Operations project-management practice
  • Build understanding of active Security Operations projects, task assignments, workflows, delays, and handoff gaps
  • Coordinate with Ntiva Project Managers to receive, schedule, and track Security Operations tickets
  • Define lifecycle requirements for onboarding, offboarding, and migration of each security platform
  • Define ownership boundaries across Security Operations, Project Management, Engineering, and other delivery teams
  • Create repeatable templates, checklists, processes, runbooks, and ownership documentation
  • Manage onboarding, deployment, offboarding, decommissioning, and migration of platforms including SentinelOne, Huntress, Arctic Wolf, ConnectSecure, Vonahi vPenTest, ThreatLocker, and Microsoft Sentinel
  • Draft technical security project plans with Solutions Architects, Security Engineers, and Sales
  • Validate deployment feasibility and escalate technically infeasible requests or exceptions
  • Prepare and maintain project plans, status reports, and completion documentation
  • Manage multiple concurrent security deployments through deadlines, milestones, closure, and client sign-off
  • Track security-tool exception requests through the tiered exception process
  • Coordinate vendor activities including license provisioning, tenant/site creation, support cases, and decommission confirmations
  • Support compliance-driven projects, including GovCon/CMMC and GCC High environments
  • Prepare agendas, materials, reports, presentations, and meeting collateral
  • Communicate with clients, internal teams, vendors, and support teams, including post-project handoff to the SOC
  • Identify blockers and process gaps and improve runbooks, templates, and standard procedures
  • Share client feedback and collaborate across Ntiva teams to deliver above-expectation results

Requirements

What you’ll need
  • 3+ years of project management experience in IT services, ideally at a Managed Service Provider (MSP) or Managed Security Service Provider (MSSP)
  • Experience managing several concurrent client projects with competing deadlines and shared engineering resources
  • Working knowledge of EDR/MDR, SIEM, vulnerability scanning, and application control security tooling
  • Familiarity with security tool deployment lifecycles, including agent rollouts, tenant onboarding, platform migrations, and decommissioning
  • Exposure to CMMC, NIST SP 800-171, or Microsoft GCC High environments
  • Experience using a PSA platform for project and ticket management, preferably ConnectWise Manage
  • Experience building repeatable processes, including project templates, checklists, runbooks, and RACI or ownership matrices
  • Strong written communication and ability to explain technical security work to non-technical client stakeholders
  • Ability to work across teams with shared ownership and clearly defined responsibilities
  • Required certification in both Project Management and Security, or 5+ years’ experience in both
  • At least one project management certification: PMP, CAPM, CompTIA Project+, PMI-ACP, CSM, or PSM
  • At least one security certification: CompTIA Security+, ISC2 Certified in Cybersecurity (CC) or higher, SentinelOne/Huntress/Microsoft certifications such as SC-200 or SC-900, or other relevant certifications such as CISSP, CISM, CySA+, CEH, or OSCP
  • Professional communication in English, written and orally
  • U.S. citizenship required due to federal government contract obligations
  • Dedicated safe workspace meeting Ntiva security and remote-work requirements

Benefits

Comp & perks
  • Medical, Dental and Vision coverage for employee and family
  • 401k + company-matched contributions
  • 4% match on 5% contribution with no vesting period
  • Group Term Life and Accidental Death and Dismemberment coverage (company provided)
  • Short-Term Disability coverage (voluntary enrollment)
  • Long-Term Disability coverage (company provided)
  • Health Savings Account (HSA) Options / PPO Options
  • Employee Assistance Program
  • Paid Time Off (PTO)
  • Volunteer Time Off (VTO)
  • 8 Paid Holidays
  • 3 Floating Holidays
  • Education Reimbursement Program
  • Employee Referral Program with cash bonus for successful referrals
  • Dynamic Recognition and Rewards
  • Clear Promotion and Advancement Tracks
  • Work with Industry-Leading Talent