Security Analyst I

Ntiva, Inc.

. Monitor security dashboards, queues, and alerts from automated tools and escalated tickets .

Posted 9/24/2026full-timeRemote • United StatesJunior💰 $49,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Cybersecurity with hands-on experience in EDR/SIEM platforms and log analysis. Proficient in incident documentation and communication, ensuring thoroughness and accuracy in security operations.

Highest-signal resume keywords

Cybersecurity ExperienceEDR/SIEM Platform ExposureConnectWise Manage ProficiencyCySA+ CertificationLog Analysis Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Log AnalysisAccount ManagementEndpoint TroubleshootingIncident AnalysisSecurity Issue ResolutionSIEM Log CorrelationWindows Event ViewerTicket DocumentationSecurity Dashboard MonitoringClient Exemption Processing

Soft Skills

Professional CommunicationAttention to DetailCustomer Service OrientationEnthusiasm for LearningProactive Approach

Tools & Technologies

SentinelOneCrowdStrikeMicrosoft DefenderMicrosoft SentinelConnectWise

Certifications & Qualifications

CySA+GCIHSC-200Security+ (Bonus)

Industry Keywords

CybersecurityIncident ResponseSecurity ToolsEDR PlatformsSIEM

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Monitor security dashboards, queues, and alerts from automated tools and escalated tickets
Conduct initial investigations into security alerts
Secure user accounts and collect log data for analysis
Analyze incident scope and severity
Resolve straightforward security issues and escalate complex cases to Level 2 Analysts
Review and implement authorized routine changes to security tools
Process client exemption requests in EDR platforms and temporarily adjust settings for testing
Collaborate with security analysts and engineers
Communicate with end-users and clients about potential security issues and incident resolution
Coordinate security responses with Reactive Support, Client Strategy, NOC, and other departments
Document investigations, actions, communications, and resolutions in ConnectWise
Provide timely support for security inquiries
Participate in a rotating on-call schedule
Work Monday–Thursday, 12:00 AM–11:00 AM CST, after required day-shift training

Requirements

What you’ll need

1–2 years of experience in Cybersecurity
3–5 years in an IT role including log analysis, account/access management, or endpoint troubleshooting
CySA+, GCIH, or SC-200 certification (or actively pursuing)
Hands-on exposure to at least one EDR/SIEM platform, such as SentinelOne, CrowdStrike, Microsoft Defender, or Microsoft Sentinel
Direct hands-on experience using ConnectWise Manage for ticket documentation, with clear, timestamped, audit-ready incident notes
Practical familiarity with at least one of: SIEM log correlation, Windows Event Viewer security log IDs such as 4624/4625/4648, or a ticketing-based alert queue
Ability to communicate professionally in English, both written and orally
Ability to write business correspondence and process procedures
Ability to effectively present information and respond to questions from managers, clients, and the general public
Sharp attention to detail and proactive approach to accuracy and thoroughness
Strong customer-service orientation
Strong enthusiasm for learning and adapting to evolving technology trends
Ability to maintain full alertness and reliable attendance during scheduled hours
No additional outside employment permitted
Ability to work extended periods using computers and office equipment
U.S. citizenship required due to federal government contract obligations
Dedicated, secure, distraction-free remote workspace meeting company policies
Bonus: Security+ certification

Benefits

Comp & perks

Medical, Dental and Vision coverage for employee and family
401k + company-matched contributions
4% match on 5% contribution with no vesting period
Group Term Life and Accidental Death and Dismemberment coverage (company provided)
Short-Term Disability coverage (voluntary enrollment)
Long-Term Disability coverage (company provided)
Health Savings Account (HSA) Options / PPO Options
Employee Assistance Program
Paid Time Off (PTO)
Volunteer Time Off (VTO)
8 Paid Holidays
3 Floating Holidays
Education Reimbursement Program
Employee Referral Program with cash bonus for successful referrals
Dynamic Recognition and Rewards
Clear Promotion and Advancement Tracks
Work with Industry-Leading Talent
Remote work arrangement