Staff Software Engineer – Ticketing Team Lead

Nucleus Security

. Develop and maintain integrations for exporting vulnerability and asset data to ticketing and storage platforms such as Jira, ServiceNow, Azure DevOps, and S3 buckets .

Posted 11/6/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and maintaining integrations for vulnerability and asset data, with a strong focus on REST APIs, CI/CD deployment, and technical leadership. Proficient in PHP and familiar with security tools, ticketing solutions, and containerization in cloud environments.

Highest-signal resume keywords

PHP DevelopmentREST API IntegrationTechnical LeadershipCI/CD PipelinesAgile/Scrum Methodologies

ATS Keywords

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Hard Skills

PHPREST APIsUnit TestingIntegration TestingVersion Control (Git)CI/CD DeploymentDebuggingRelational DatabasesExtJSReact

Soft Skills

Problem-SolvingMentoringCollaborationCommunication

Tools & Technologies

JiraServiceNowAzure DevOpsDockerZend FrameworkLaminas FrameworkTenableWizQualysRapid7

Certifications & Qualifications

Master's Degree in Computer ScienceMaster's Degree in Cyber SecurityMaster's Degree in Computer Engineering

Industry Keywords

Vulnerability ManagementAsset ManagementCloud EnvironmentsAgile MethodologiesSoftware Engineering

Tech Stack

Tools & technologies

AzureCloudCyber SecurityDockerLinuxPHPReactServiceNowZend

About the role

Key responsibilities & impact

Develop and maintain integrations for exporting vulnerability and asset data to ticketing and storage platforms such as Jira, ServiceNow, Azure DevOps, and S3 buckets
Build agentic tooling and automation for development, testing, validation, and CI/CD deployment
Work with external REST APIs and webhooks to send, extract, normalize, and transform data into platform-ready formats
Manage the full lifecycle of Nucleus vulnerabilities through external ticketing systems, synchronizing updates and changes between systems
Lead the architecture and design of new connectors and improve the internal connector framework
Collaborate with product, QA, support, and platform engineering to ensure integrations are stable, scalable, and supportable
Maintain best practices for versioning, release cadence, and backwards compatibility
Support QA and customer support teams in diagnosing and resolving connector-related issues
Own reliability and observability in connector infrastructure, including logging, metrics, and error handling
Lead major technical efforts, define best practices, and mentor other team members

Requirements

What you’ll need

5+ years of professional software engineering experience
2+ years of technical leadership experience
1+ years of agentic software experience
Strong experience with PHP, including modern PHP practices, Composer, and PSR standards
Deep understanding of REST APIs, including authentication, pagination, rate-limiting, data normalization, and token refreshing
Experience writing testable code, creating unit and integration tests, and mocking external APIs
Proven ability to lead technical efforts or projects from design through release
Experience with version control systems, preferably Git, and CI/CD pipelines
Comfortable working in Linux-based environments
Strong debugging and problem-solving skills, especially with external systems and APIs
Master's degree in computer science, cyber security, computer engineering, or similar preferred
Experience presenting technical topics and mentoring Software Engineers
Experience with the Zend Framework ecosystem, especially Laminas Framework
Experience with security tools such as Tenable, Wiz, Qualys, or Rapid7
Experience with ticketing solutions such as ServiceNow and Jira
Familiarity with containerization tools such as Docker
Experience with relational databases; SingleStore/MEMSQL is a bonus
Experience with ExtJS or React
Background following Agile/Scrum methodologies in a professional setting
Experience maintaining applications on Linux platforms in cloud environments

Benefits

Comp & perks

Flexible remote work arrangements
Strong emphasis on work-life balance
Work with a high-performing team that values creativity, autonomy, and innovation
Collaborate on meaningful products that improve the security posture of major organizations