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IT Operations Technician
Nucor Corporation. Configure, operate, and maintain enterprise-wide systems .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in configuring, operating, and maintaining enterprise-wide systems while providing technical support for hardware and software. Proficient in troubleshooting and implementing scalable AI-powered solutions in collaboration with business stakeholders.
Highest-signal resume keywords
Technical Support ExperienceAZ-900 CertificationMD-102 CertificationAZ-104 CertificationMS Windows Installation and Troubleshooting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System ConfigurationTechnical SupportTroubleshootingUser Account ManagementSoftware InstallationNetworking Equipment TroubleshootingWorkstation ImagingCloud ManagementAI-Powered Solutions ImplementationAccess Control Systems Management
Soft Skills
CommunicationProblem-SolvingLeadershipCollaborationInitiative
Tools & Technologies
Microsoft IntuneMicrosoft PowerShellSAS PlatformMDM SolutionsTicketing System
Certifications & Qualifications
AZ-900 CertificationMD-102 CertificationAZ-104 Certification
Industry Keywords
Heavy Industrial SettingAI and Automation RoadmapScrum Project Management FrameworkSafety Policies and ProceduresInventory Management
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Configure, operate, and maintain enterprise-wide systems
- Support internal IT partners across the enterprise
- Provide technical support to Nucor Insulated Panel Group
- Install, configure, test, and support business applications and infrastructure hardware, including networking, computers, camera systems, and wireless handheld devices
- Design and implement agentic systems supporting Nucor's AI and automation roadmap
- Partner with business stakeholders to translate operational challenges into scalable AI-powered solutions
- Provide technical support via phone, email, chat, ticketing system, and in person
- Provide remote support to other locations
- Order, configure, and deploy new equipment and manage used inventory
- Assist with software and application implementation, installation, maintenance, troubleshooting, and licensing
- Troubleshoot and maintain computers/laptops, phones, servers, access control systems, and network devices
- Create and support user account and group membership setups
- Support assigned project work
- Create and maintain documentation for incidents, projects, and inventory
- Work a rotational on-call IT support schedule, including evenings and weekends
Requirements
What you’ll need- 1-year technical experience supporting users with hardware, software, administration and IT customer support
- IT related associate degree, or 2 years of equivalent recent experience
- Must be legally authorized to work in the US
- Nucor will not sponsor the need for a visa now or in the future
- Only U.S. citizens and lawful permanent residents are eligible for consideration
- Ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards
- Must obtain AZ-900 Certification, MD-102, and AZ-104 Certification within the first year
- Preferred: Experience installing, configuring, and troubleshooting MS Windows, Office, Outlook, and other basic Windows applications
- Preferred: Experience troubleshooting networking equipment, conference room audio/visual, and access control systems/cameras/badges
- Preferred: Experience with workstation imaging software and an MDM solution such as Microsoft Intune
- Preferred: Experience in a heavy industrial setting
- Preferred: SAS Platform experience
- Preferred: Microsoft PowerShell experience
- Preferred: Cloud Management experience
- Preferred: Microsoft ADO experience
- Preferred: Experience working in a Scrum project management framework
Benefits
Comp & perks- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- 401K and Roth accounts
- Profit sharing
- Pay-for-performance bonuses
- Paid parental leave
- Tuition reimbursement
- Stock program
- Scholarships
- Equal Opportunity Employer
- Drug-free workplace