Bank Receptionist, Administrator

Nuffield Health

. Help people feel comfortable when they visit the department .

Posted 9/15/2026part-timeLeeds • United KingdomMid-LevelSenior💰 £13 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and customer service skills to effectively assist patients and manage inquiries in a healthcare setting. Proficient in preparing clinical paperwork and ensuring smooth departmental operations.

Highest-signal resume keywords

Customer Service SkillsCommunication SkillsIT SkillsHealthcare Administration ExperienceEmpathy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Keyboard SkillsClinical Paperwork PreparationReferral Form ManagementCharge Sheet Preparation

Soft Skills

EmpathyRelationship Building

Industry Keywords

Healthcare AdministrationReception

About the role

Key responsibilities & impact

Help people feel comfortable when they visit the department
Use empathy and customer service skills to build positive relationships
Answer the phone and deal with enquiries
Book appointments
Welcome patients in person and direct them to the appropriate area
Work closely with colleagues to ensure the department runs smoothly
Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions

Requirements

What you’ll need

Great communication skills
IT skills
Keyboard skills
Ability to explain sensitive or complicated information clearly, sympathetically and understandably
Ideally, experience working in healthcare administration or on reception

Benefits

Comp & perks

Holiday in line with the Working Time Directive
Access to the Pension Scheme
Discounted gym membership at £35.00 a month
Ad-hoc working basis to suit business needs and availability