Senior Field Application Engineer – OEM

NVIDIA

. Serve as the technical lead for sustaining engineering related to NVIDIA data center products used by OEM customers .

Posted 9/18/2026full-timeAustin • Texas • United StatesSenior💰 $132,000 - $207,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in sustaining engineering and failure analysis for data center products, with a strong focus on root-cause analysis, corrective actions, and collaboration with OEMs and ODMs. Proficient in debugging complex server platforms and managing RMA processes while delivering clear communication and project management.

Highest-signal resume keywords

Sustaining EngineeringFailure AnalysisRoot-Cause AnalysisServer ArchitectureNVIDIA GPU Support

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Applicant Tracking System Keywords

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Hard Skills

Failure AnalysisRoot-Cause AnalysisDebuggingSystem FirmwareThermal MeasurementsStatistical AnalysisHardware Bring-UpBoard ValidationDiagnostic AutomationField Application Engineering

Soft Skills

Project ManagementCommunicationTask Prioritization

Tools & Technologies

NVIDIA HGXNVIDIA DGXNVIDIA MGXPCIeBMC/IPMIRedfishBIOS/UEFILinuxPythonShell Scripting

Industry Keywords

OEMODMCloud Service ProviderHyperscale CustomerReliability Engineering

Tech Stack

Tools & technologies

CloudLinuxPythonShell Scripting

About the role

Key responsibilities & impact

Serve as the technical lead for sustaining engineering related to NVIDIA data center products used by OEM customers
Manage complex issues from initial triage and containment to root-cause analysis, corrective action, and resolution
Perform system- and board-level failure analysis to isolate hardware, firmware, software, thermal, power, and integration-related problems
Facilitate the complete RMA process, including failure-data collection, return authorization, material tracking, engineering disposition, and communication of findings
Reproduce field failures in laboratory environments, analyze failure trends, and drive preventive improvements in product quality and serviceability
Collaborate with OEMs, ODMs, manufacturing partners, and NVIDIA engineering, quality, reliability, operations, and supply-chain teams to resolve critical issues
Provide on-site technical support and deliver clear failure-analysis reports, corrective-action updates, troubleshooting procedures, and executive-level communications

Requirements

What you’ll need

BS or MS in Electrical Engineering, Computer Engineering, Computer Science, or a related discipline—or equivalent experience
5+ years of relevant experience in Field Application Engineering, sustaining engineering, failure analysis, systems engineering, or product engineering
Hands-on experience debugging complex server or computing platforms at both the system and board levels
Demonstrated experience managing field failures or RMA cases through root-cause analysis and corrective-action closure using methods such as 8D, FRACAS, or fault-tree analysis
Strong understanding of server architecture, including CPUs, GPUs, memory, storage, power delivery, cooling, and high-speed interconnects
Knowledge of PCIe and experience troubleshooting BMC/IPMI or Redfish, BIOS/UEFI, Linux, drivers, firmware, system logs, and hardware telemetry
Experience with hardware bring-up, board validation, system qualification, and L1–L10 server integration and manufacturing test stages
Ability to interpret schematics, block diagrams, diagnostic data, manufacturing test results, and thermal or electrical measurements
Excellent project-management and communication skills
Ability to prioritize tasks and work effectively with business and engineering teams
Must operate from the Round Rock area and travel as required
Direct experience supporting NVIDIA HGX, DGX, or MGX platforms or comparable GPU-accelerated data center systems
Experience owning sustaining engineering, failure-analysis, or RMA programs for an OEM, ODM, cloud service provider, or hyperscale customer
Familiarity with physical failure-analysis techniques, reliability engineering, statistical analysis, and manufacturing or field-quality trend analysis
Experience with ARM-based systems, NVIDIA GPUs, system firmware, and diagnostic automation using Python or shell scripting

Benefits

Comp & perks

Equity
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