Senior Software Support Engineer

NVIDIA

. Support customers deploying and operating Slinky .

Posted 11/7/2026full-timeRemote • Utah • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Kubernetes architecture, systems software development, and technical support, with a strong focus on deploying and optimizing software solutions. Proficient in troubleshooting production environments and writing maintainable code while collaborating effectively with cross-functional teams.

Highest-signal resume keywords

Kubernetes ArchitectureTechnical SupportSoftware Development in Go or CLinux Systems AdministrationCustomer-Focused Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

KubernetesSoftware DevelopmentDebuggingAutomationPerformance AnalysisContainer TechnologiesHPC Scheduling SystemsAgile MethodologiesOperating System InternalsTroubleshooting

Soft Skills

Analytical SkillsProblem-SolvingCuriosityMotivation to Learn

Tools & Technologies

SlinkySlurm Workload ManagerHelmDebugging ToolsAutomated Testing Tools

Certifications & Qualifications

Bachelor’s Degree in Computer ScienceBachelor’s Degree in Engineering

Industry Keywords

High Performance ComputingOpen-Source ContributionsSystem AdministrationSoftware Development LifecycleNetworking

Tech Stack

Tools & technologies

KubernetesLinuxGo

About the role

Key responsibilities & impact

Support customers deploying and operating Slinky
Debug and resolve Slinky issues related to deployment, reliability, and performance
Develop, maintain, and optimize Slinky software, Kubernetes integrations, and tooling to address customer issues
Write clean, maintainable, and well-documented code adhering to industry standards
Build automated tests and troubleshooting tools to improve reliability and prevent regressions
Partner with Engineering, Operations, Infrastructure, and Deployment teams
Stay current with Kubernetes, containers, Linux, and related technologies
Contribute to software development and system-level troubleshooting
Analyze system performance and write reliable, maintainable code

Requirements

What you’ll need

5+ years in technical support and systems software development
Bachelor’s degree in Computer Science, Engineering or related field, or equivalent experience
Strong knowledge of Kubernetes architecture, operators, scheduling, networking, storage, and cluster operations
Experience troubleshooting production Kubernetes environments with logs, metrics, and debugging tools
Solid understanding of Linux systems, networking, and file systems
Experience developing or maintaining software and automation in Go, C, or similar languages
Familiarity with software development lifecycles and Agile
Experience with containers and GPU technologies
Strong analytical and problem-solving skills
Customer-focused communication
Curiosity and motivation to learn
Experience with Kubernetes operators, custom resources, and Helm
Background in system administration or High Performance Computing
Experience with Slinky, Slurm Workload Manager, or other HPC scheduling systems
Knowledge of operating system internals or hardware-software interaction
Contributions to open-source Kubernetes or HPC projects are a plus

Benefits

Comp & perks

Highly competitive salaries
Comprehensive benefits package
Equity
Benefits for employees and their families