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Bilingual French Inbound Sales Agent
O2E Brands. Answer inbound calls and provide an exceptional customer experience .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates exceptional customer service skills with a focus on effective communication and problem-solving. Bilingual proficiency in French and English is essential for providing support and converting inquiries into bookings.
Highest-signal resume keywords
Bilingual In French And EnglishCustomer Service ExperienceStrong Written And Verbal Communication SkillsTyping Speed Of At Least 25 Words Per MinuteAbility To Learn New Technologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Friendly Telephone Manner
Tools & Technologies
Computer With At Least 8 GB Of MemoryWired Ethernet ConnectionFast And Reliable Internet Connection
Industry Keywords
Inbound CallsCustomer ExperienceSales ExperienceCall Center ExperienceHospitality Experience
About the role
Key responsibilities & impact- Answer inbound calls and provide an exceptional customer experience
- Explain 1-800-GOT-JUNK? services and how the company removes customers’ unwanted items
- Answer questions about services, service areas, availability, pickup timing, and pricing
- Convert customer inquiries into bookings for trucks to collect items
- Complete fully paid virtual training
- Join a team led by a team leader for ongoing support, learning, and development
- Work a five-days-on, two-days-off schedule
- Be available to work between 07:00 and 19:00 EDT, including weekends when needed
- Handle inbound calls only; no cold calling
Requirements
What you’ll need- Legally authorized to work in Canada and residing in Ontario
- Perfectly bilingual in French and English
- Available for training during the first three weeks, 10:00–18:30 Monday to Friday (EDT)
- Friendly telephone manner
- Strong written and verbal communication skills
- Ability to learn new technologies
- Typing speed of at least 25 words per minute
- Quiet home workspace
- Fast and reliable internet connection
- Computer with at least 8 GB of memory
- Wired Ethernet connection required
- Experience in sales, customer service, hospitality, call centers, or other relevant experience is a plus
Benefits
Comp & perks- Extended insurance after a 3-month period
- Work comfortably from home
- 3 weeks of fully paid virtual training
- Team support and coaching after training
- Commissions averaging $200 to $800 per month
- Reasonable accommodations during the recruitment and selection process