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Inbound Sales Agent
O2E Brands. Answer incoming Australian calls and provide a world-class experience for Australian customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a friendly telephone manner, effective communication abilities, and a capacity to learn new technologies. Proficient in managing customer inquiries and converting them into bookings while maintaining a high standard of service.
Highest-signal resume keywords
Customer Service ExperienceStrong Communication SkillsTyping Speed Minimum 25 WPMExperience in Call CenterAvailability for Training and Shifts
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Friendly Telephone MannerQuick Learner
Tools & Technologies
Personal Computer Minimum 8GB MemoryWired Ethernet ConnectionReliable Wired Internet Connection
Industry Keywords
Inbound CallsCustomer InquiriesService AreasBooking ConversionsRemote Training
About the role
Key responsibilities & impact- Answer incoming Australian calls and provide a world-class experience for Australian customers
- Receive inbound calls only; no outbound cold calls
- Explain 1-800-GOT-JUNK? services and how the company removes junk
- Answer questions about services, service areas, availability, removal timing, and pricing
- Convert customer inquiries into bookings for truck team members
- Complete 3 weeks of fully paid remote training
- Join a team supported by a Team Lead after training
Requirements
What you’ll need- Legally authorized to work in Canada
- Currently reside in Alberta
- Available to start on October 23rd
- Training availability for the first 3 weeks between 8 AM and 4.30 PM ABT (UTC-6), Monday-Friday
- Following training, availability between 1 PM and 3 AM ABT (UTC-6), Monday-Sunday
- Very friendly telephone manner
- Strong written and verbal communication skills
- Comfortable learning new technology
- Good typing speed, minimum 25 wpm
- Quiet space at home
- Quick and reliable wired internet connection
- Personal computer with minimum 8GB memory
- Wired Ethernet connection required
- Experience with sales, customer service, hospitality, retail, call center, or other relevant experience is a plus
Benefits
Comp & perks- Extended health benefits package after a 3-month probation period
- Work from the comfort of your own home with a 0-minute commute
- $200-800 a month average commission
- 3 weeks of fully paid remote training
- Team Lead support and opportunities to learn and grow