Site Supervisor, Program Manager – Group Home Setting

Oak Hill

. Oversee daily operations of an assigned residential program .

Posted 11/5/2026full-timeVernon • Connecticut • United StatesMid-LevelSenior💰 $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in overseeing residential programs for individuals with Intellectual and Developmental Disabilities (IDD), ensuring compliance with regulatory standards and effective person-centered planning. Proven ability to lead multidisciplinary teams, manage budgets, and advocate for participant needs while maintaining a safe and supportive environment.

Highest-signal resume keywords

Leadership Experience Supporting Individuals With IDDSupervisory Experience In Residential ServicesKnowledge Of DDS, DCF, ICF, And DPH RegulationsExperience With Person-Centered PlanningBudget Management And Program Operations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementQuality MonitoringMedication Administration ComplianceBehavioral Support ServicesStaffing ManagementDocumentation ComplianceEmergency Response ActivitiesParticipant SupportFinancial RecordkeepingInventory Control

Soft Skills

AdvocacyCollaborationCoachingMentoringCommunication

Certifications & Qualifications

CPRFirst AidMedication AdministrationPMT/PATBack Safety

Industry Keywords

Residential ServicesHuman ServicesIntellectual And Developmental DisabilitiesCompliance StandardsInterdisciplinary MeetingsParticipant RightsHealthcare AdministrationStaff DevelopmentOn-Call RotationAudits And Licensing Reviews

About the role

Key responsibilities & impact

Oversee daily operations of an assigned residential program
Ensure services are delivered in accordance with individual support plans and treatment goals
Maintain a safe, clean, and welcoming environment
Monitor quality outcomes, compliance standards, and program performance
Provide direct support and leadership coverage as needed
Advocate for the needs, goals, and rights of participants
Coordinate person-centered planning and interdisciplinary meetings
Ensure timely completion of treatment plans, assessments, and required documentation
Collaborate with families, guardians, case managers, healthcare providers, and community partners
Partner with nursing staff to address participant health needs
Coordinate medical and behavioral health services
Ensure medication administration and documentation compliance
Prepare for audits, licensing reviews, inspections, and certification activities
Maintain compliance with DDS, DCF, DPH, OSHA, and Oak Hill standards
Supervise, coach, mentor, and evaluate Direct Support Professionals and other team members
Manage staffing schedules and ensure appropriate coverage
Participate in recruitment, interviewing, onboarding, and retention efforts
Facilitate employee development and performance management
Monitor budgets and participant funds
Oversee purchasing, inventory control, and financial recordkeeping
Coordinate maintenance of residences, equipment, and agency vehicles
Ensure responsible stewardship of organizational resources

Requirements

What you’ll need

Bachelor's degree in Human Services, Social Work, Psychology, Special Education, Healthcare Administration, or a related field
Minimum of five (5) years of leadership experience supporting individuals with Intellectual and Developmental Disabilities (IDD)
Minimum of two (2) years of supervisory or management experience in residential services, healthcare, human services, or a related field
Valid driver's license and ability to meet Oak Hill driving requirements
Ability to successfully complete background checks and pre-employment requirements
Ability to maintain required certifications and training
Experience managing residential programs for individuals with IDD
Knowledge of DDS, DCF, ICF, and DPH regulations
Experience with person-centered planning and behavioral support services
Previous experience leading multidisciplinary teams
Experience managing budgets, staffing, and program operations
Participation in an on-call rotation and response to program emergencies as needed
Ability to maintain certifications including CPR, First Aid, Medication Administration, PMT/PAT, Back Safety, and other required trainings
Ability to perform the physical aspects of the role, including participant support, lifting, transfers, and emergency response activities when necessary

Benefits

Comp & perks

Competitive salary and leadership development opportunities
Comprehensive medical, dental, and vision insurance
Generous paid time off, including vacation, personal, sick, and holiday time
403(b) Retirement Plan with an annual Oak Hill contribution equal to 9.5% of eligible earnings, regardless of employee contribution
Employer-paid long-term disability insurance
Employer-paid and voluntary life insurance options
Tuition reimbursement and professional development programs
Employee recognition and appreciation initiatives
Internal career mobility and advancement opportunities
The opportunity to lead a mission-driven team and make a meaningful difference every day