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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in accounts receivable processes, including commercial invoicing, collections support, and financial operations. Proficient in utilizing CRM and billing software, with strong organizational skills and attention to detail for maintaining accurate financial records.
Highest-signal resume keywords
Accounts Receivable ManagementCommercial InvoicingMicrosoft Excel ProficiencyPestPac CRM ExperiencePayment Tracking and Reconciliation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts ReceivableCommercial InvoicingCollections SupportPayment TrackingAccount ReconciliationVariance IdentificationCredit Card ProcessingFinancial ReportingBilling ProceduresData Organization
Soft Skills
Highly OrganizedDetail-OrientedProactive LearningExcellent Written CommunicationAccountability
Tools & Technologies
PestPac CRMMicrosoft ExcelGoogle WorkspaceVendorCafeVendorShieldTech Agile
Industry Keywords
Accounts Receivable WorkflowsBilling DocumentationCustomer PaymentsFinancial Data CleanupAI-Enabled ReportingCollections CommunicationsAudit-Ready DocumentationPayment Activity RecordsThird-Party Vendor PortalsBilling Schedules
About the role
Key responsibilities & impact- Execute daily accounts receivable workflows and monitor incoming customer payments
- Process credit card transactions according to established procedures
- Maintain accurate customer account balances and identify overdue accounts
- Respond to routine billing inquiries and resolve account discrepancies
- Maintain payment activity and customer communication records in the CRM
- Escalate unresolved payment issues when senior finance involvement is required
- Prepare and submit commercial invoices for school districts and multifamily properties
- Download, organize, and convert billing documentation for third-party vendor portal submissions
- Track invoice submission deadlines and resolve routine portal administrative issues
- Ensure supporting documentation is complete, accurate, and aligned with billing schedules
- Generate recurring weekly accounts receivable and collections reports
- Maintain visibility into outstanding balances, payment statuses, and recurring payment delays
- Organize account notes to support collections communications and mitigate AR risk
- Assist with account reconciliations and verify transactions against supporting records
- Review ledger balances, identify missing or misclassified entries, and support financial data cleanup
- Keep financial documentation organized, complete, and audit-ready
- Maintain customer profile and billing data in PestPac CRM
- Use Microsoft Excel and Google Workspace for financial data organization, tracking, and reporting
- Support adoption of AI-enabled reporting, analytics, and process improvements
- Identify workflow bottlenecks and recommend practical process enhancements
- Collaborate with the internal Finance team and on-site AR and collections personnel
- Coordinate customer account updates and billing requirements
- Report to and receive guidance from the Operations Manager
Requirements
What you’ll need- Hands-on experience in accounts receivable, commercial invoicing, collections support, or financial operations
- Experience with specialized billing procedures and vendor portals
- Proficiency in Microsoft Excel
- Proficiency in Google Workspace
- Hands-on experience navigating billing/CRM software such as PestPac
- Hands-on experience navigating vendor portals such as VendorCafe, VendorShield, and Tech Agile
- Strong understanding of AR workflows, payment tracking, balance reporting, account reconciliation support, and variance/discrepancy identification
- Highly organized, detail-oriented, and accountable
- Excellent written English skills for professional customer communications
- Proactive approach to learning new platforms
- Willingness and ability to work a split shift with some overlap with the client's time zone
- Ability to attend in-person training programs during the first 3.5 weeks
- Exposure to credit card processing and AI-assisted workflows is preferred
Benefits
Comp & perks- In-person training programs during the first 3.5 weeks
- Benefits and compensation information shared during the offer process
- Guidance and support from an Operations Manager
- Career growth and development support
- Opportunity to work with global industry leaders
- Opportunity to develop skills and broaden expertise
- Exposure to AI-enabled reporting, analytics capabilities, and process improvements