Consulting Operations Associate

Oceans

. Manage executive inboxes, prioritize incoming communication, and organize daily schedules and calendars .

Posted 10/23/2026full-timeRemote • Sri LankaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client-facing experience and exceptional organizational skills while managing executive communications and coordinating client account activities. Proficient in utilizing AI-assisted tools and platforms to enhance productivity and streamline workflows.

Highest-signal resume keywords

Client-Facing ExperienceExecutive SupportAI-Assisted DevelopmentAttention To DetailProactive Problem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Email CorrespondenceAccount CoordinationTechnical Workflow BuildingAI Output AuditingResearch Skills

Soft Skills

Direct CommunicationCuriosityFollow-Through

Tools & Technologies

SlackGoogle WorkspaceGitHubVercelHubSpotFathom

Industry Keywords

Professional ServicesConsultingClient-Service Environment

About the role

Key responsibilities & impact

Manage executive inboxes, prioritize incoming communication, and organize daily schedules and calendars
Draft professional email correspondence and review AI-generated drafts
Identify the actual sender in correspondence sent on behalf of leadership
Track executive commitments and follow-ups
Maintain visibility into active client consulting engagements, including timelines, milestones, and deliverables
Monitor client commitments and remind stakeholders of upcoming account requirements
Organize account information and meeting follow-ups
Attend vendor, partner, and software demonstration meetings as a leadership representative
Gather information, ask clarifying questions, summarize findings, and recommend next steps
Represent the organization professionally in client-facing and vendor interactions
Conduct structured research on business, technology, and consulting topics
Prepare research-backed outlines, blog concepts, and marketing assets
Review and enhance AI-assisted written materials for tone, accuracy, and depth
Build simple AI-enabled tools and lightweight applications
Use AI-assisted development platforms, GitHub workflows, and Vercel or similar platforms to test and deploy internal tools
Evaluate automation opportunities and AI outputs for accuracy and business utility
Coordinate information flow across Operations Managers, Project Managers, and consulting leads
Support event logistics, marketing campaign coordination, and platform research
Identify administrative friction points and propose human-reviewed automation solutions
Work directly with the Chief Executive Officer while collaborating with the Operations Manager, Project Manager, and broader consulting team

Requirements

What you’ll need

Strong client-facing experience in a professional services, consulting, or fast-paced client-service environment
Proven experience supporting executives or managing client account coordination
Familiarity with Slack, Google Workspace/Email, GitHub, Vercel, HubSpot, Fathom, and modern AI-assisted research and development tools
Exceptional attention to detail
Strong editorial and writing judgment
Experience auditing AI-generated outputs
Ability to build simple technical workflows or lightweight apps
Highly curious and direct communicator
Proactive problem solver
Comfortable in a fast-moving environment
Dedicated to exceptional follow-through
Ability to work a split shift with some overlap with the client’s time zone
Expected to attend in-person training programs during the first 3.5 weeks

Benefits

Comp & perks

In-person training programs during the first 3.5 weeks
Benefits and compensation information shared during the offer process