Marketing Support Specialist

Oceans

. Establish clean CRM architecture as the central system of record for clients, alumni accounts, prospects, venture capital networks, accelerators, and referral partners .

Posted 10/6/2026full-timeSri LankaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in CRM Administration, Database Cleanup, and Business Development Operations within professional services, with a strong focus on attention to detail and effective communication. Capable of producing polished content and managing digital marketing initiatives to support senior legal stakeholders.

Highest-signal resume keywords

CRM AdministrationDatabase CleanupBusiness Development OperationsContent ManagementB2B Marketing Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contact SegmentationPipeline TrackingWorkflow ManagementDigital Content ManagementEmail Campaign PlanningResearch SkillsDrafting/EditingAttention to DetailConflict ClearanceCampaign Workflow Development

Soft Skills

Outstanding Written EnglishConcise Business WritingHighly ResponsiveDetail-OrientedInclusive Collaboration

Tools & Technologies

CRM SystemsAI-Assisted ToolsDigital Design PlatformsEmail Marketing ToolsContent Management Systems

Industry Keywords

Professional ServicesLegal ServicesB2B ServicesBusiness DevelopmentMarketing Operations

About the role

Key responsibilities & impact

Establish clean CRM architecture as the central system of record for clients, alumni accounts, prospects, venture capital networks, accelerators, and referral partners
Lead cleanup of approximately 300 former-client records, evaluating entity activity, categorizing accounts, and segmenting historical contacts
Enforce compliance boundaries and conflict-clearance checkpoints before attorney re-engagement
Record business development activity, track relationship statuses, and maintain CRM processes for pipeline reporting
Conduct commercial, industry, and background research on prospective clients before attorney pitch meetings
Monitor corporate legal RFPs, fractional/outside general counsel requests, and aligned business opportunities
Establish business development procedures covering stage tracking, referral-source mapping, pitch checklists, and campaign workflows
Maintain and customize capabilities decks, pitch materials, and service descriptions for corporate audiences
Produce external newsletters, including content organization, drafting/editing, distribution, and contact segmentation
Support attorney LinkedIn presences through formatting, scheduling, content repurposing, and calendar management
Collaborate on website content maintenance and keep service information, attorney profiles, and digital collateral accurate
Plan and build segmented email and re-engagement campaigns for pre-cleared contact lists
Prepare draft copy and sequence schedules and track execution for attorney review and approval
Deploy outreach and external communications strictly through named attorneys
Work directly with the Principal, Chief of Staff, and Senior Associates as the primary marketing and business development operator
Receive guidance and support from the Operations Manager

Requirements

What you’ll need

Mid-level B2B marketing or business development operations experience within professional services (e.g., legal services, accounting, consulting, advisory, or high-touch B2B services)
Practical experience in CRM administration, database cleanup, contact segmentation, pipeline tracking, and workflow management
Hands-on experience updating capabilities decks, building newsletters, managing digital content, and using modern design and drafting platforms, including AI-assisted tools such as Claude or Claude Design
Exceptional attention to detail and strict adherence to review protocols, conflicts clearance, and organizational workflows
Outstanding written English and concise business writing abilities
Ability to translate subject-matter expert input into polished, professional copy
Highly responsive, discreet, detail-oriented, and comfortable operating behind the scenes to empower senior legal stakeholders
Ability to work a split shift with some overlap with the client's time zone
Availability for in-person training during the first 3.5 weeks
Inclusive collaboration with individuals from a variety of backgrounds

Benefits

Comp & perks

Benefits and compensation information shared during the offer process
In-person training programs during the first 3.5 weeks