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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced competency in instructional design and digital learning enablement, with a strong focus on evaluating learning impact and using data-driven insights to inform strategic decisions. Capable of designing business-aligned learning experiences and facilitating engaging training sessions that drive talent development and client success.
Highest-signal resume keywords
Instructional DesignDigital Learning EnablementLearning & Development StrategyData-Driven InsightsStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Assessment Tool DesignPerformance Gap DiagnosisLearning Pathway DesignAutomated Workflow DevelopmentTraining Effectiveness Measurement
Soft Skills
Excellent CommunicationFacilitation SkillsInclusivity in Team ManagementSolutions-Minded ApproachPassion for Talent Development
Tools & Technologies
Learning Management System (LMS)Digital PlatformsInternal SystemsAutomation Tools
Industry Keywords
Talent DevelopmentClient-Facing RolesGlobal TalentKnowledge ManagementBusiness Operations
About the role
Key responsibilities & impact- Design business-aligned learning experiences that enable Divers to grow, perform, and deliver value
- Build an ecosystem of Perpetual Learning and champion tech-forward learning systems
- Design pre-hire learning pathways and growth-oriented frameworks
- Diagnose performance gaps and design holistic learning solutions
- Act as a quality gate for client readiness by translating business requirements into creative, testable scenarios
- Design and implement assessment tools to measure training effectiveness and learner progress
- Engage The Lagoon talent and broader community and drive marketing initiatives for Oceans Learning
- Drive adoption and continuous optimization of the Oceans LMS, internal systems, and Learning Hub
- Partner with the AI Centre of Excellence to enhance the Diver learning experience
- Build automated workflows for grading, feedback delivery, and progression tracking
- Facilitate engaging, high-stakes learning sessions based on learner response
- Model facilitation techniques and help establish organizational quality benchmarks
- Use data-driven insights to continuously improve learning experiences and outcomes
- Evaluate learning impact through knowledge retention, behavior change, and performance indicators
- Translate findings into improvements informing strategic decisions across Training, Diver Success, and Talent Alignment
- Own and maintain training knowledge for defined domains
- Work with the Head of Training to align learning initiatives with talent development strategy
- Collaborate with internal teams to align training with business objectives and client needs
- Work cross-functionally with Candidates, Divers, Diver Success, Talent Alignment, OCXO, and Integration teams
- Report to the Head of Training
Requirements
What you’ll need- Strong understanding of the needs of Divers and Clients
- Understanding of Learning & Development strategy
- Understanding of Clients’ businesses, global talent, and employee development
- Previous experience with global talent, business operations, and client-facing roles is an asset
- Ability to manage, work with, and serve people from diverse backgrounds inclusively
- Passion for developing talent
- Excellent communication, training delivery, and facilitation skills
- Comfort with digital platforms, internal systems, and automation
- Business-oriented and solutions-minded approach
- Advanced competency in instructional design, creativity, and facilitation
- Advanced competency in digital learning enablement
- Ability to evaluate learning impact and use data-driven insights
- Business acumen and ability to make aligned business decisions independently
- Communication and stakeholder management skills
- Knowledge management skills
- Ability to work in person at Oceans Headquarters in Colombo 1 to 2 days per week
- Availability to work half-days on 1 to 2 Saturdays per month when needed
- Availability to facilitate occasional evening training sessions
Benefits
Comp & perks- Compensation and benefits information will be available during the offer process