Receptionist

OdontoPrev

. Welcome patients warmly and professionally upon their arrival at the clinic.

Posted 10/26/2026full-timeOsasco • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong patient interaction skills and effective scheduling capabilities within a dental or medical environment. Proficient in managing patient records and collaborating with healthcare teams to enhance patient care.

Highest-signal resume keywords

Customer Service ExperienceAppointment SchedulingPatient Record ManagementMicrosoft Office ProficiencyClinic Management Software Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appointment SchedulingPatient Record ManagementInsurance Information ProcessingInventory Management

Soft Skills

Professional CommunicationCollaboration

Tools & Technologies

Scheduling SystemsClinic Management Software

Industry Keywords

Dental SettingMedical SettingPatient Care

About the role

Key responsibilities & impact

Welcome patients warmly and professionally upon their arrival at the clinic.
Schedule dental appointments and procedures according to provider availability.
Answer phone calls and respond to patients’ questions about schedules, procedures, and services.
Keep patient records up to date, including contact information and medical history.
Collect dental insurance information and process authorization forms.
Manage patient flow within the clinic, ensuring appointments remain on schedule.
Assist with inventory management for office materials and clinic supplies.
Collaborate with the medical and dental teams to ensure effective and efficient patient care.

Requirements

What you’ll need

High school diploma.
Basic proficiency in Microsoft Office.
Previous customer service or receptionist experience, preferably in a medical or dental setting.
Basic knowledge of scheduling systems and clinic management software is preferred.

Benefits

Comp & perks

Medical and dental coverage
On-site medical clinic (Espaço Saúde)
Psychological and nutritional support (OrienteMe)
Fitness benefit (Wellhub)
Newborn essentials allowance and pregnancy program
Childcare assistance (in accordance with the applicable labor union agreement)
Bradesco/Alelo benefits club
SESC membership
Birthday day off
Extended parental leave for fathers
Half-day off on children’s birthdays
Private pension plan
Diversity program (OdontoPlural)
Quality-of-life program (Vida Leve)
Recognition programs
PPR – Profit-Sharing Program
Life insurance
Corporate university and educational partnerships
Meal and/or food allowance
Transportation allowance