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Ofcom

Senior Associate, Online Safety Policy Development

Ofcom

. Support development of Ofcom’s approach to regulating online safety, including protection from harmful and illegal content .

Posted 9/25/2026full-timeManchester • United KingdomSeniorWebsite

About the role

Key responsibilities & impact
  • Support development of Ofcom’s approach to regulating online safety, including protection from harmful and illegal content
  • Resolve complex policy problems by gathering information, conducting analysis, and identifying policy improvement options
  • Ensure policy work is based on a comprehensive programme of research
  • Draft clear and ambitious guidance chapters and distil technical information into coherent policy narratives
  • Oversee and project-manage the workload of junior and cross-functional colleagues
  • Identify policy solutions and test them with internal and external stakeholders
  • Engage senior colleagues, including Ofcom directors and the CEO, to explain policy work and support external engagement
  • Build and maintain effective relationships across Ofcom
  • Develop online expertise across Ofcom’s online work programme
  • Monitor online trends, technological developments, and the public policy landscape relating to online regulation
  • Work across policy development, implementation, compliance initiatives, and other cross-cutting online safety projects as priorities evolve
  • Contribute to priority areas including Women and Girls’ Online Safety, age assurance, artificial intelligence, and the proposed social media ban

Requirements

What you’ll need
  • Significant experience leading or contributing to regulatory policy development
  • Experience gathering evidence and engaging stakeholders
  • Experience analysing complex information
  • Experience drafting policy proposals or recommendations
  • Experience presenting clear, evidence-based advice to senior decision-makers
  • Experience in policy development
  • Knowledge of one or more of: AI, age assurance, and online platform features and functionalities, including proactive technology, recommender systems, and content moderation
  • Ability to identify and solve complex issues using evidence-based methods
  • Ability to develop well-founded solutions
  • Ability to foresee upcoming trends and challenges
  • Ability to organise tasks, set clear goals, manage resources, and monitor progress
  • Ability to take responsibility for actions, decisions, and outcomes
  • Ability to influence opinions and decisions through compelling communication and persuasion
  • Ability to work on potentially sensitive or distressing topics, including hate and terrorism, online child sexual abuse, and suicide or self-harm content

Benefits

Comp & perks
  • Flexible working arrangements
  • Part-time hours and job-share options
  • Other flexible arrangements
  • Adjustments, alternative formats, and alternative application methods for applicants who need them
  • Guaranteed interviews for disabled applicants who meet the essential criteria