IT Training and Optimization Analyst

Ohio State University Physicians

. Assess clinical training needs of the organization, department, and end user .

Posted 9/23/2026full-timeColumbus • Ohio • United StatesJunior💰 $60,027 - $90,040 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in clinical training needs assessment, adult learning principles, and the development of training plans and materials. Proficient in managing clinical application training issues and collaborating with IT for system enhancements and user support.

Highest-signal resume keywords

Epic Build CertificationClinical Application TrainingAdult Learning PrinciplesChange Management StrategiesTechnical Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Systems AnalysisWorkflow EvaluationTraining DevelopmentProcess ImprovementImpact AnalysisResource UtilizationSystem RequirementsIntegration MethodologiesReporting ProceduresUser Issue Resolution

Soft Skills

Strong Communication SkillsSelf-MotivationTeam CollaborationCritical ThinkingInitiative

Certifications & Qualifications

Epic Build CertificationAssociate Degree in Clinical FieldBachelor of Science in Clinical Field

Industry Keywords

Electronic Medical RecordClinical TrainingChange ManagementUser SupportTraining Needs Assessment

About the role

Key responsibilities & impact

Assess clinical training needs of the organization, department, and end user
Analyze and evaluate existing or proposed clinical systems, workflows, and processes
Collaborate to define future-state clinical workflows
Deliver training for new hires, refresher training, skill enhancement, and system updates
Manage moderately complex clinical application training issues and problems
Provide technical support for user issues and questions related to training, functionality, operations, input/output, reporting, and procedures
Implement training and communications
Coordinate system change communications and keep end users informed about system changes and updates
Assist in developing change management strategies and training needs
Recommend creative process and procedure solutions for clinical system enhancements, additions, or modifications
Advise build teams on system enhancements or modifications
Participate in training and optimization projects
Develop and maintain specialty-area super-user networks
Serve as a liaison between training and IT to coordinate needs assessments, impact analyses, resource utilization, system requirements, and integration methodologies
Perform other duties or special projects as assigned

Requirements

What you’ll need

Associate degree in a clinical field, information systems or related field, or equivalent education and experience
Minimum of 1-2 years of experience with an electronic medical record or system
Must obtain an Epic build certification within 6 months of the date of hire if not already certified
Bachelor of Science in a clinical field, information systems or related field, or equivalent education and experience preferred
Current Epic build certification preferred
Strong communication skills to respond to common and complex inquiries
Ability to demonstrate initiative and completion of projects
Self-motivation and ability to work independently while being a team player
Extensive knowledge of adult learning principles
Demonstrated experience using adult learning principles when building training plans and materials
Critical thinking to work at the highest technical level of most phases of application education
Ability to consider current and future state implications

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Health reimbursement accounts
Flexible spending accounts
Retirement benefits
Employee assistance program
Paid time off
Paid holidays
Wellness program
Flexible, competitive benefit package