IT Training & Optimization Analyst

Ohio State University Physicians

. Provide consultation in the planning, design, development, and delivery of training for Epic or other electronic medical record and systems .

Posted 10/30/2026full-timeColumbus • Ohio • United StatesJunior💰 $60,027 - $90,040 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in training development and delivery for Epic and electronic medical records, with a strong focus on optimizing clinical workflows and user engagement. Proficient in adult learning principles and capable of managing training needs assessments and change management strategies.

Highest-signal resume keywords

Epic Build CertificationElectronic Medical Record ExperienceAdult Learning PrinciplesClinical Workflow OptimizationTraining Development and Delivery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training DevelopmentClinical Workflow AnalysisSystem Utilization OptimizationTechnical SupportChange Management Strategies

Soft Skills

Strong Communication SkillsSelf-MotivationInitiativeTeam CollaborationCritical Thinking

Certifications & Qualifications

Epic Build CertificationAssociate Degree in Clinical FieldBachelor of Science in Clinical Field (Preferred)

Industry Keywords

Electronic Medical RecordClinical Application TrainingUser TrainingSystem EnhancementsTraining Needs Assessment

About the role

Key responsibilities & impact

Provide consultation in the planning, design, development, and delivery of training for Epic or other electronic medical record and systems
Identify mechanisms to optimize system utilization and processes
Assist in reviewing clinical workflows and processes and define future-state workflows collaboratively
Assess clinical training needs of the organization, department, and end users
Deliver training for new hires, refresher training, skill enhancement, and system updates
Manage moderately complex clinical application training issues and problems
Provide technical support for user issues and questions involving training, functionality, operations, input/output, reporting, and operating procedures
Implement training and communications and coordinate system change communications
Keep end users informed about system changes and updates throughout projects or upgrades
Assist in developing change management strategies and training needs
Recommend creative process and procedure solutions for clinical system enhancements, additions, or modifications
Advise build teams on system enhancements or modifications
Participate in training and optimization projects
Develop and maintain networks of specialty-area super users
Serve as a liaison between training and IT to coordinate needs assessments, impact analyses, resource utilization, system requirements, and integration methodologies
Perform other duties or special projects as assigned

Requirements

What you’ll need

Associate degree in a clinical field, information systems or related field, or equivalent education and experience
Minimum of 1-2 years of experience with an electronic medical record or system
Must obtain an Epic build certification within 6 months of the date of hire if not already certified
Strong communication skills
Ability to demonstrate initiative and completion of projects
Self-motivation and ability to work independently while being a team player
Extensive knowledge of adult learning principles
Demonstrated experience using adult learning principles when building training plans and materials
Critical thinking to work at the highest technical level of most phases of application education
Ability to consider current and future state implications
Bachelor of Science in a clinical field, information systems or related field, or equivalent education and experience (preferred)
Current Epic build certification (preferred)

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Health reimbursement accounts
Flexible spending accounts
Retirement benefits
Employee assistance program
Paid time off
Paid holidays
Wellness program
Flexible, competitive benefit package