Revenue Cycle Representative

Ohio State University Physicians

. Review, verify, obtain, and correct patient demographics and insurance information .

Posted 10/30/2026full-timeColumbus • Ohio • United StatesJuniorMid-Level💰 $18 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical billing processes, including claims management, insurance verification, and patient account reconciliation. Proficient in analyzing denials and optimizing reimbursement through effective communication and problem-solving.

Highest-signal resume keywords

Medical Billing ExperienceClaims ManagementInsurance VerificationEPIC Software ProficiencyProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ProcessingInsurance BillingPatient Demographics ManagementEOB AnalysisAccount ReconciliationRevenue Cycle ManagementMedical TerminologyDenial ResolutionInvoice ManagementRegulatory Compliance

Soft Skills

Organizational SkillsEffective CommunicationTime ManagementInterpersonal SkillsAbility to Manage Multiple Priorities

Tools & Technologies

EPICClearinghouse VendorsImaging Software Systems

Industry Keywords

Insurance Carrier Payment PoliciesAccounts ReceivableClaims DenialsPatient Information ManagementHealthcare Compliance

About the role

Key responsibilities & impact

Review, verify, obtain, and correct patient demographics and insurance information
Process information related to medical diagnoses, laboratory and diagnostic services, hospital services, dates, authorizations, certifications, signatures, and insurance-bill preparation
Resolve payer 277 rejections and denials and follow up on related issues
Coordinate and analyze EOBs for denials and irregularities, take appropriate action, and reprocess claims
Investigate and resolve unpaid claims to maximize reimbursement
Research and resolve missing or conflicting patient information
Request additional forms or information for denied claims or special processing requirements
Update work queues and invoices for collection activity
Reconcile accounts and adjust balances for denials, adjustments, payments, and other modifications
Identify revenue-impacting trends and communicate issues to management
Participate in analyses and solutions to reduce and resolve denials
Follow up on accounts receivable research projects and provide status updates to the manager
Act as a liaison between physicians, insurance companies, and third parties
Perform other duties or special projects as assigned

Requirements

What you’ll need

High School diploma or equivalent with two or more years of medical billing experience; or equivalent combination of education and experience
Knowledge of insurance carrier payment policies, practices and amounts
Organizational and problem-solving skills
Ability to manage multiple priorities
Effective verbal and written communication skills
Ability to work under time pressures or demanding requests
Ability to interact and communicate with individuals at all levels of the organization
Experience with EPIC, Clearinghouse Vendors and Imaging software systems preferred
Knowledge of invoices, claims, insurance billing, collections, and medical terminology
Ability to follow governmental regulations and company policies and procedures

Benefits

Comp & perks

Medical, dental, and vision benefits
Health reimbursement accounts
Flexible spending accounts
Retirement benefits
Employee assistance program
Paid time off
Paid holidays
Wellness program
Flexible, competitive benefit package