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Senior Clinic Manager – Urology
Ohio State University Physicians. Provide overall administrative direction and coordination of clinic(s) .
About the role
Key responsibilities & impact- Provide overall administrative direction and coordination of clinic(s)
- Serve as liaison with administration, physicians, patients and outside organizations
- Develop, recommend, implement and maintain organizational structure, systems and staffing plans
- Manage clinic operations, labor costs and clinic expenses
- Manage assigned staff, including hiring, training, supervision, employee engagement, performance management, scheduling and payroll approval
- Initiate coaching, disciplinary action and performance improvement planning
- Ensure staff attend and successfully pass Ambulatory Skills Orientation
- Analyze reports and develop improvement plans for financial results, clinic productivity and operational benchmarks
- Oversee registration, scheduling and provider template functions in coordination with the Corporate Central Access team
Requirements
What you’ll need- Bachelor’s degree or an equivalent combination of education and relevant experience
- 2 years of direct managerial or supervision experience, preferably in a clinical setting
- Strong interpersonal, organizational, communication, leadership and customer service skills
- High level of professional integrity and interpersonal skills to handle sensitive and confidential situations
- Ability to interact, communicate, and follow up with individuals at all levels of the organization in a timely manner with poise, tact and diplomacy
- Ability to work independently in a fast-paced, dynamic environment
- Proficient in word processing and spreadsheet software
- Knowledge of medical office operations and systems
- Familiarity with guidelines regarding patient confidentiality issues, OSHA, Joint Commission, customer service, and clinical operations and needs of a medical facility
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Health reimbursement accounts
- Flexible spending accounts
- Retirement benefits
- Employee assistance program
- Paid time off
- Holidays
- Wellness program