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Surgical Scheduler – Hand Center
Ohio State University Physicians. Organize and maintain an active, accurate, and operational surgery schedule for assigned providers and service lines .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills to effectively manage surgery scheduling and coordinate with healthcare providers, patients, and administrative staff. Proficient in utilizing software tools to maintain accurate records and ensure timely operations in a healthcare environment.
Highest-signal resume keywords
Surgery SchedulingEpic ExperienceInterpersonal CommunicationMS Office ProficiencyHealthcare Administration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Surgery CoordinationPre-Operative Testing SchedulingDocumentation ManagementAttention to DetailWorkload Prioritization
Soft Skills
Interpersonal SkillsVerbal CommunicationWritten CommunicationTact and DiplomacyProblem Solving
Tools & Technologies
EpicMS WordMS ExcelMS AccessMS PowerPoint
Industry Keywords
Healthcare EnvironmentPatient InteractionSurgical DocumentationAmbulatory Surgery CentersCustomer Service
About the role
Key responsibilities & impact- Organize and maintain an active, accurate, and operational surgery schedule for assigned providers and service lines
- Coordinate surgeries and procedures with multiple hospitals and ambulatory surgery centers
- Schedule and coordinate pre-operative testing
- Communicate surgery orders and collect necessary surgical documentation
- Work with patients, physicians, staff, and operating rooms to provide accurate, timely, and responsive scheduling
- Provide administrative support and resolve routine and complex customer problems
- Direct customers to appropriate resources for specific questions
- Interact with patients, patients’ families, referring physicians, and third-party carriers regarding patient-related issues
- Plan, prioritize, and organize a diversified workload using independent judgment
- Communicate with clinical staff, medical secretaries, and product/service-line staff to meet customer and department needs and maximize department time and utilization
Requirements
What you’ll need- High School diploma
- 2 or more years of experience in a healthcare environment or equivalent combination of education and experience
- Epic experience preferred
- Strong and efficient interpersonal, verbal, and written communication skills
- High level of interpersonal skills to handle sensitive and confidential situations
- Demonstrated poise, tact, and diplomacy
- Knowledge of MS Word, Excel, Access, PowerPoint, and other word processing, spreadsheet, database, and presentation software
- Continual attention to detail in composing, typing, and proofing materials
- Ability to establish priorities and meet deadlines
Benefits
Comp & perks- Medical, dental, and vision insurance
- Health reimbursement accounts
- Flexible spending accounts
- Retirement benefits
- Employee assistance program
- Paid time off
- Paid holidays
- Wellness program