Healthcare Collections Specialist – RCM

OI Infusion

. Follow up with insurance companies through payer portals and phone calls to determine claim status and secure appropriate reimbursement .

Posted 11/3/2026full-timeRemote • United StatesMid-LevelSenior💰 $24 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical billing and insurance collections, with a strong focus on resolving denied and underpaid claims through effective communication and problem-solving. Proficient in interpreting billing codes and collaborating with revenue cycle teams to ensure accurate reimbursement.

Highest-signal resume keywords

Medical Billing ExperienceClaims Resolution ExpertiseKnowledge of Medicare and MedicaidCPT and ICD-10 Coding ProficiencyStrong Research and Problem-Solving Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical BillingClaims ProcessingCPT CodingICD-10 CodingHCPCS CodingEOB InterpretationDenial Code AnalysisReconsiderations and AppealsInsurance CollectionsPayment Discrepancy Resolution

Soft Skills

Strong Communication SkillsProblem-Solving AbilityTime ManagementCollaborationAdaptability

Industry Keywords

Insurance RequirementsRevenue Cycle ManagementInfusion BillingPayer PortalsDenial Trends

About the role

Key responsibilities & impact

Follow up with insurance companies through payer portals and phone calls to determine claim status and secure appropriate reimbursement
Research payment discrepancies, identify root causes, and take corrective action on denied and underpaid claims
Submit supporting documentation for reconsiderations and appeals and follow payer requirements and deadlines
Interpret explanations of benefits, denial codes, and billing information to determine next steps
Partner with revenue cycle colleagues to correct billing, benefits, or authorization errors and identify denial trends
Document follow-up activity, respond to payer correspondence, and keep accounts updated
Meet established productivity and quality standards while managing assigned accounts

Requirements

What you’ll need

Previous experience in medical billing and insurance collections, including professional billing
Experience resolving denied and underpaid claims through reconsiderations and appeals
Knowledge of Medicare, Medicaid, and commercial insurance requirements
Working knowledge of CPT, HCPCS, and ICD-10 coding
Ability to interpret EOBs and insurance denial reason codes
Strong research, problem-solving, and written and verbal communication skills
Ability to prioritize accounts, manage deadlines, and work independently in a remote setting
Collaborative approach and willingness to learn and apply feedback
Experience with infusion billing or insurance collections preferred
Must be legally authorized to work in the United States
Must not require sponsorship now or in the future to work in the United States