Admissions Coordinator

Okta

. Own and manage TPN referrals from initial intake through insurance approval .

Posted 10/23/2026full-timeRemote • Colorado • United StatesJuniorMid-Level💰 $20 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing TPN referrals, conducting benefit investigations, and preparing prior authorization requests while ensuring compliance with payer and regulatory requirements. Strong communication skills facilitate effective collaboration with patients, providers, and internal teams.

Highest-signal resume keywords

TPN Referral ManagementBenefit VerificationPrior Authorization ProcessesInsurance Plans KnowledgePatient Financial Counseling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefit InvestigationsPrior Authorization RequestsSpecialty Medications ExperienceDocumentation ComplianceReferral Record Management

Soft Skills

Effective CommunicationCollaborationProblem-Solving

Tools & Technologies

Payer PortalsMicrosoft BIMicrosoft OutlookMicrosoft WordMicrosoft PowerPoint

Industry Keywords

HealthcareSpecialty PharmacyInsurance VerificationMedicareMedicaid

About the role

Key responsibilities & impact

Own and manage TPN referrals from initial intake through insurance approval
Conduct timely and accurate benefit investigations, verifying medical and pharmacy benefits
Identify and confirm coverage criteria, co-pays, deductibles, and prior authorization requirements
Prepare and submit prior authorization requests to appropriate payers
Communicate with dieticians, sales representatives, and prescribers regarding referral status and outstanding information
Coordinate and deliver financial counseling to patients, including out-of-pocket costs, financial assistance options, and next steps
Ensure documentation complies with payer and regulatory requirements
Update referral records in real time within the computer system
Collaborate with patient services and RCM teams to support transition to fulfillment
Track and report referral statuses, turnaround times, and resolution outcomes for process improvement
Serve as a key contact between patients, providers, pharmacy staff, and the sales team

Requirements

What you’ll need

High school diploma or GED required; Associate’s or Bachelor’s degree preferred
Minimum of 2 years of experience in a healthcare, specialty pharmacy, or insurance verification role
Experience working with specialty medications, including benefit verification and prior authorization processes
Experience in patient-facing roles is a plus, especially involving financial or benefit discussion
Familiarity with payer portals
Strong understanding of commercial, Medicare, and Medicaid insurance plans
Proven track record of communicating effectively with internal and external stakeholders
Experience in Microsoft BI
Experience in Outlook, Word, and PowerPoint desired
Ability to work Monday-Friday, 8:30am-5:00pm
Ability to sit for extended periods and type on a keyboard; occasionally stand and walk
Ability to push/pull and lift/carry 1-10 lbs
Willingness/ability to travel 0-25%

Benefits

Comp & perks

Medical, Dental, Vision insurance
Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
Tuition discounts & reimbursement
401(k)
Company Paid Time Off*
Shift Differential
DailyPay
Pet Insurance
Employee wellness and discount programs