Supplier Quality Specialist – West Coast Regional Lead

Olaplex Inc. (Nasdaq: OLPX)

. Serve as the primary liaison between West Coast Contract Manufacturers and OLAPLEX Quality, Operations, and Supply Chain teams .

Posted 10/14/2026full-timeLos Angeles • California • United StatesSenior💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Quality Assurance within the cosmetics industry, focusing on compliance with ISO 22716 and Cosmetic cGMP guidelines. Proficient in Root Cause Analysis and skilled in using precision measurement tools for high-precision testing and defect tracking.

Highest-signal resume keywords

Quality Assurance ExperienceRoot Cause Analysis (RCA)ISO 22716 CompliancePrecision Measurement ToolsGoogle Workspace Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality AssuranceRoot Cause AnalysisAQL Sampling InspectionsTorque TestingLeakage TestingSeal TestingPackaging Integrity TestingDefect Data TrendingSupplier Corrective Action Requests (SCARs)Corrective Action Plans (CAPAs)

Soft Skills

Attention to DetailCommunication SkillsProblem-SolvingRelationship Management

Tools & Technologies

Google SheetsGoogle FormsQuality Management Systems (QMS)Enterprise Resource Planning (ERP)

Industry Keywords

Cosmetics ManufacturingPersonal CareContract ManufacturingCGMPISO 22716Production AuditsDefect Tracking

About the role

Key responsibilities & impact

Serve as the primary liaison between West Coast Contract Manufacturers and OLAPLEX Quality, Operations, and Supply Chain teams
Establish and maintain working relationships with West Coast CM leadership and floor personnel
Visit local West Coast Contract Manufacturers according to production schedules
Oversee active production runs, conduct line audits, and perform final product lot assessments
Execute AQL sampling inspections
Perform torque, leakage, seal, aesthetic, and packaging integrity testing
Identify production deviations and out-of-specification conditions; initiate line holds and escalations
Draft and issue Supplier Corrective Action Requests (SCARs)
Lead site-level root cause investigations using 5-Why and Fishbone methodologies
Follow up on corrective actions, verify implementation effectiveness, and close investigations and CAPAs
Maintain the Supply Issue Log / NC Tracking Log for corporate Quality and Supply Chain teams
Review customer complaints and initiate and manage CM investigations using retain samples and production records
Ensure manufacturing and packaging activities comply with ISO 22716 and Cosmetic cGMP
Maintain inspection logs, trend defect data, and create daily/weekly dashboards using Google Sheets/Forms and enterprise tools

Requirements

What you’ll need

4+ years of hands-on Quality Assurance experience within personal care, cosmetics, or beauty manufacturing
Proven experience working on-site with third-party Contract Manufacturers in an outsourced production environment
Must be based in Los Angeles Metro and able to travel locally across regional CM manufacturing sites as required
Willingness to spend 90% of time onsite at the primary CM and travel 25–30% to other CMs
Proficiency in Root Cause Analysis (RCA) techniques and structured problem-solving methodologies
Deep understanding of ISO 22716 and Cosmetic cGMP guidelines
Ability to operate precision measurement tools, including torque meters, digital calipers, and visual gauges
Ability to perform repetitive, high-precision physical testing
Exceptional attention to detail for detecting packaging, aesthetic, and process variations
Excellent written and verbal communication skills
Ability to communicate with CM plant operators, plant management, and cross-functional teams in New York
Advanced proficiency in Google Workspace, including Sheets, Forms, and Docs
Familiarity with quality management systems (QMS) or ERPs for data tracking and defect trending

Benefits

Comp & perks

Annual bonus eligibility
Competitive compensation
Flexible paid time off
11 paid holidays
Company contribution to medical, dental, and vision insurance for employees and their families
Company-paid employee life insurance
Optional additional life insurance
Short- and long-term disability coverage options
Up to 18 weeks of parental leave for birthing parents
Up to 10 weeks of parental leave for non-birthing new parents
Roth and 401(k) plans with 100% match up to the first 4%, immediately vested
Professional Development Reimbursement Program
Bond Builder DEI committee participation
Twenty free products per year
Friends and family discount