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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR operations, including payroll management, benefits administration, and compliance, while effectively leading HRIS migrations and managing employee relations. Proven ability to partner with leadership and drive organizational design in a fast-paced, high-growth environment.
Highest-signal resume keywords
HR Operations ManagementPayroll System MigrationEmployee RelationsBenefits AdministrationPeople Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll ManagementBenefits AdministrationEmployment Tax ComplianceHRIS MigrationInvestigationsPerformance ManagementOnboardingOffboardingData AnalysisProcess Improvement
Soft Skills
CoachingCollaborationCommunicationProblem-SolvingLeadership
Tools & Technologies
BambooHRGustoHRISPeopleOps Systems
Certifications & Qualifications
SHRM-SCPSPHR
Industry Keywords
B2B SaaSHigh-Growth CompanyEmployee RelationsComplianceContractor Management
About the role
Key responsibilities & impact- Own HR operations end to end, including payroll, benefits, employment tax, compliance, employee relations and HRIS
- Run multi-state payroll, audits, reconciliations and issue resolution
- Manage benefits administration, renewals, open enrollment and broker relationships
- Maintain employment tax filings and registrations, including Q4 filings and W-2s
- Manage compliance for the global contractor population
- Lead the BambooHR migration through data cleanup, testing, parallel payroll runs, cutover and adoption
- Own PeopleOps systems, vendors and budget
- Handle investigations, corrective action, performance issues, accommodations and terminations
- Coach managers through sensitive situations and engage outside counsel when needed
- Own the handbook, policies and compliance calendar
- Own onboarding through offboarding and document repeatable lifecycle processes
- Partner with leaders on performance management, role clarity and organizational design
- Lead and develop two PeopleOps Generalists
- Collaborate with IT Support, Facilities and Recruiting on onboarding, offboarding, access and hiring
- Act as HR Business Partner to department leaders, especially Sales and Customer Success
- Partner with the CEO and leadership team using data, risks and recommendations
Requirements
What you’ll need- Minimum of 6 years of progressive HR / People Operations experience
- 2+ years at a startup or high-growth company with 100+ employees
- Led at least one full HRIS or payroll system migration from kickoff through go-live
- Hands-on ownership of payroll, benefits and employment tax compliance
- Deep employee relations experience, including investigations and terminations
- Experience in B2B SaaS or another fast-growing, sales-led tech company
- Experience managing people, contractors and vendors, including global contractors
- Track record of building executive buy-in and turning manual processes into scalable ones with limited tools
- Experience with Gusto and/or BambooHR is a plus
- SHRM-SCP, SPHR or similar certification is a plus
- Must be authorized to work in the United States
- Visa sponsorship is unavailable
Benefits
Comp & perks- Medical, dental and vision coverage through SANA, Beam and VSP
- 15 days of PTO for vacation, mental wellness and sick time that grows with tenure
- 10 paid holidays
- 8 weeks of paid parental leave, plus 4 additional weeks through FMLA
- 401(k) with a company match of up to 3%
- Real ownership and room to grow toward Director level
- Full-scope experience across payroll, benefits, employee relations, systems and team leadership
- Visible impact on company processes
- Choice of Austin or Charlotte office
