Senior Manager, People Operations

Olly Olly

. Own HR operations end to end, including payroll, benefits, employment tax, compliance, employee relations and HRIS .

Posted 10/8/2026full-timeUnited StatesSenior💰 $115,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HR operations, including payroll management, benefits administration, and compliance, while effectively leading HRIS migrations and managing employee relations. Proven ability to develop scalable processes and partner with leadership to drive organizational success.

Highest-signal resume keywords

HR Operations ManagementPayroll System MigrationEmployee RelationsB2B SaaS ExperienceSHRM-SCP Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll ManagementBenefits AdministrationEmployment Tax ComplianceHRIS MigrationData CleanupPerformance ManagementProcess DocumentationInvestigationsTerminationsMulti-State Payroll

Soft Skills

CoachingCollaborationGrowth MindsetAdaptabilityExecutive-Level Communication

Tools & Technologies

BambooHRGusto

Certifications & Qualifications

SHRM-SCPSPHR

Industry Keywords

People OperationsEmployee RelationsComplianceOnboardingOffboardingContractor ManagementSales-Led TechHigh-Growth CompanyPerformance IssuesOrganizational Design

About the role

Key responsibilities & impact

Own HR operations end to end, including payroll, benefits, employment tax, compliance, employee relations and HRIS
Run multi-state payroll, audits, reconciliations and issue resolution
Own benefits administration, annual renewal, open enrollment and broker relationships
Maintain accurate employment tax filings and registrations, including Q4 filings and W-2s
Manage compliance for the global contractor population
Lead the migration to BambooHR, including data cleanup, testing, parallel payroll runs, cutover and adoption
Own PeopleOps systems, vendors and budget
Handle HR investigations, corrective action, performance issues, accommodations and terminations
Coach managers through sensitive situations and engage outside counsel when needed
Own the handbook, policies and compliance calendar
Own onboarding through offboarding, including new-hire orientation
Convert manual, inconsistent processes into documented, repeatable processes
Partner with leaders on performance management, role clarity and organizational design
Lead and develop two PeopleOps Generalists
Collaborate with IT Support, Facilities and Recruiting on onboarding, offboarding, access and hiring
Act as HR Business Partner to department leaders, especially Sales and Customer Success
Partner with the CEO and leadership team, providing data, risks and recommendations

Requirements

What you’ll need

Minimum of 6 years of progressive HR / People Operations experience, including 2+ years at a startup or high-growth company with 100+ employees
Led at least one full HRIS or payroll system migration from kickoff through go-live
Hands-on ownership of payroll, benefits and employment tax compliance
Deep employee relations experience, including investigations and terminations
Experience in B2B SaaS or another fast-growing, sales-led tech company
Experience managing people, contractors and vendors, including global contractors
Track record of building executive-level buy-in and turning manual processes into scalable ones with limited tools
Growth mindset: curious, coachable and quick to adapt
Experience with Gusto and/or BambooHR preferred
HRBP experience with high-volume Sales or Customer Success teams preferred
Multi-state and international workforce experience preferred
SHRM-SCP, SPHR or similar certification preferred
Must be authorized to work in the United States
Visa sponsorship is unavailable

Benefits

Comp & perks

Medical, dental and vision coverage through SANA, Beam and VSP
15 days of PTO for vacation, mental wellness and sick time that grows with tenure
10 paid holidays
8 weeks of paid parental leave, plus 4 additional weeks through FMLA
401(k) with a company match of up to 3%
Real ownership and room to grow toward Director
Full-scope experience across payroll, benefits, employee relations, systems and team leadership
Visible impact on company processes
Choice of Austin or Charlotte office