Client Manager – Site Design

Olsson

. Serve as the main point of contact for a specific client, client division, or targeted team-level client .

Posted 10/5/2026full-timeUnited StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, ensuring client satisfaction and retention through effective communication and strategic growth initiatives. Capable of leading project execution and collaborating with internal teams to address client needs and feedback.

Highest-signal resume keywords

Client Relationship ManagementProject Execution LeadershipClient Communication PlansClient Growth StrategiesNegotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Service ManagementProject ManagementCross-Selling ServicesClient Account ManagementBusiness Development

Soft Skills

Strong Communication SkillsTeam CollaborationClient Satisfaction Focus

Certifications & Qualifications

Bachelor’s Degree in Engineering or Related Area

Industry Keywords

Client ExperienceClient Expectations ManagementClient Feedback Incorporation

About the role

Key responsibilities & impact

Serve as the main point of contact for a specific client, client division, or targeted team-level client
Establish and maintain strong client relationships and ensure overall client satisfaction
Oversee client service management for the team
Manage key client accounts across one or multiple teams
Work with project managers to lead project execution plans
Develop understanding of the client’s business and industry
Present growth strategies, identify new opportunities, and cross-sell services
Create client-specific communication plans and provide regular project updates and reports
Execute client growth plans and cross-sell services
Secure repeat client work through exceptional client service
Manage client expectations and negotiate outcomes
Coordinate with internal leaders to address client concerns or conflicts
Incorporate client feedback into decisions

Requirements

What you’ll need

Bachelor’s degree in engineering or a related area is preferred
Minimum of eight years of client experience with increasing responsibility
Strong communication skills
Ability to contribute and work well on a team
Ability to travel for in-office activities, client visits, and site visits as needed

Benefits

Comp & perks

Competitive 401(k) match
Tailored career development paths
Flexible work arrangements
Wellness program promoting balanced lifestyles
Full-time traditional benefits package including health care, vision, dental, and paid time off
Performance-based bonus system
Work that positively impacts communities