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About the role
Key responsibilities & impact- Product management focused on payment products
- Create and execute experiments to increase conversion, activation, and engagement
- Analyze the end-to-end card issuance, processing, and acquiring journey, identifying friction points and opportunities for improvement
- Lead discovery with internal and external customers and ecosystem partners
- Define business rules for new card and payment terminal features and integrations (acquiring)
- Monitor performance metrics, including issuance, conversion, drop-off, delinquency, and costs
- Analyze customer profiles of users who do not activate or stop using the product
- Partner technically with squads to refine user stories and validate solutions
- Collaborate with CRM, Growth, and CX teams on adoption and engagement initiatives
Requirements
What you’ll need- Knowledge of financial products or payment flows, including cards and acquiring
- Data analysis skills, including funnels, product metrics, performance, and engagement
- Experience with discovery processes, including interviews, problem framing, and validation
- Strong organization, prioritization, and communication skills
- Analytical and data-driven mindset
- Adaptability and the ability to navigate multiple scenarios
- Creativity in generating hypotheses and solutions to increase conversion
- Direct experience with payment methods, cards, and acquiring
- Experience with payment integrations, including PSPs, gateways, fraud prevention, and digital wallets
- Familiarity with billing and digital payment metrics
- Experience with financial products or B2B billing solutions
Benefits
Comp & perks- Dental Plan | Amil Dental
- Health Plan | Bradesco Saúde
- Mental Health Platform
- Telemedicine Platform
- Life Insurance | Prudential
- Pharmacy Benefit
- Fitness Allowance
- Birthday Day Off
- Flexible Meal Voucher
- Home Office Allowance
- Childcare Assistance
- Transportation Allowance and Company Shuttle
- Discount Platform (Allya, SwileShop, and Dell)
- Educational Benefits
- Travel Benefits
- Pet Health Plan
- SESC Benefits
- Profit-Sharing Program
