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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer support skills through effective communication and a consultative approach, while ensuring compliance with accounting standards and tax legislation. Possesses attention to detail and problem-solving abilities essential for handling confidential information and providing accurate guidance.
Highest-signal resume keywords
Customer SupportAccounting StandardsVerbal CommunicationProblem-SolvingAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AccountingFinancial ManagementData HandlingTax Legislation
Soft Skills
Verbal CommunicationWritten CommunicationProactivityEmpathyOrganizational Skills
Industry Keywords
Consultative ApproachCustomer ExperienceConfidential Information
About the role
Key responsibilities & impact- Provide customer support via chat, phone, and email to accounting firms, business owners, and customers
- Answer questions and guide users in operating the system in accordance with current accounting standards and tax legislation
- Collaborate with Omie’s internal teams to clarify questions and provide customers with accurate guidance
- Take a consultative approach and deliver a personalized, human-centered experience to everyone
Requirements
What you’ll need- Currently pursuing a degree in Accounting or Financial Management
- Available to complete a one- to two-year internship
- Strong verbal and written communication skills, including clarity, empathy, and ease in working directly with the public
- Proactivity and initiative, with a drive to seek solutions and learn continuously
- Attention to detail and organizational skills, with accuracy in handling numbers, data, and deadlines
- Problem-solving orientation and an ethical approach to handling confidential information
Benefits
Comp & perks- Mental Health Platform
- Telemedicine Platform
- Life Insurance | Prudential
- Pharmacy Benefit
- Fitness Allowance
- Birthday Day Off
- Flexible Meal Voucher
- Home Office Allowance
- Public Transportation and Company Shuttle
- Discount Platform (Allya, SwileShop, and Dell)
- Educational Benefits
- Travel Benefits
- Pet Health Insurance
- SESC Benefits