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Omilia - Conversational Intelligence

Conversational AI Application Developer, English and French Speaker

Omilia - Conversational Intelligence

. Develop, implement, and maintain high-quality conversational AI applications on the Omilia Cloud Platform .

Posted 9/30/2026full-timeRemote • France, GreeceMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and maintaining high-quality conversational AI applications on the Omilia Cloud Platform, with strong skills in JavaScript/Node.js, NLU concepts, and integration with CCaaS platforms. Proficient in debugging, optimizing application performance, and managing technical documentation.

Highest-signal resume keywords
Omilia Cloud Platform (OCP)JavaScript/Node.jsNLU ConceptsCCaaS Platform IntegrationsAnalytical and Debugging Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Conversational AI DevelopmentUnit TestingRESTful APIsJSONNLU Model CreationApplication DeploymentTechnical DocumentationCI/CD PipelinesAutomated Testing FrameworksVoice Biometrics
Soft Skills
Independent WorkAnalytical ThinkingProblem SolvingCollaboration
Tools & Technologies
JiraGitELK/KibanaOmilia Cloud PlatformCCaaS Platforms
Industry Keywords
BankingInsuranceUtilitiesConversational Design Best Practices

Tech Stack

Tools & technologies
CloudJavaScriptNode.js

About the role

Key responsibilities & impact
  • Develop, implement, and maintain high-quality conversational AI applications on the Omilia Cloud Platform
  • Own end-to-end development and unit testing of conversational features and miniApps
  • Implement business logic and conversational flows defined in Detailed Design Specifications
  • Create, upload, and basic-tune NLU models and resources
  • Troubleshoot and resolve defects identified during QA, UAT, or production hypercare
  • Deploy and promote applications across OCP Dev, UAT, and Prod environments
  • Write maintainable code for conversational dialogs integrating backend web services and CCaaS platforms
  • Prepare and upload NLU training data and manage intent selection policies
  • Analyse ELK/Kibana logs and resolve runtime errors
  • Maintain technical documentation and contribute to master prompt lists and implementation steps
  • Participate in daily stand-ups and sprint planning, estimate tasks, and surface technical risks
  • Work within a squad under a Team Lead or Solution Delivery Manager

Requirements

What you’ll need
  • Strong hands-on experience with the Omilia Cloud Platform (OCP) and its core components — Dialog Manager, NLU, miniApps — or hands-on experience in production-grade development with other Conversational AI Platforms
  • Solid background in software development, including JavaScript/Node.js and working with RESTful APIs and JSON
  • Working knowledge of NLU concepts: intents, entities, utterances, and conversational design best practices
  • Proficiency in Jira for task tracking and Git for version control
  • Strong analytical and debugging skills — able to diagnose complex technical issues and optimise application performance
  • Ability to work independently on assigned features with minimal supervision
  • Experience deploying conversational AI for enterprise clients in banking, insurance, or utilities
  • Familiarity with CCaaS platform integrations (e.g., Genesys, Avaya, NICE)
  • Exposure to CI/CD pipelines and automated testing frameworks
  • Understanding of voice biometrics and speech recognition systems

Benefits

Comp & perks
  • Fixed compensation
  • Long-term employment with the working days vacation
  • Development in professional growth (courses, training, etc)
  • Being part of successful cutting-edge technology products that are making a global impact in the service industry
  • Proficient and fun-to-work-with colleagues
  • Apple gear
  • Equal opportunity and diverse, inclusive workplace