Sales Development Representative, IBERIA

Omilia - Conversational Intelligence

. Generate qualified pipeline for Omilia's IBERIA enterprise sales team through structured outbound prospecting and inbound lead qualification .

Posted 9/18/2026full-timeRemote • Spain, PortugalJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in outbound prospecting and lead qualification within enterprise SaaS and conversational AI sectors, with a strong focus on engaging senior decision-makers and meeting sales targets. Proficient in utilizing Salesforce and other sales engagement tools to drive pipeline generation and maintain accurate records.

Highest-signal resume keywords

Outbound ProspectingSalesforce CRM ProficiencyLead QualificationMulti-Channel OutreachFluency in English, Spanish, and Portuguese

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales DevelopmentBusiness DevelopmentMeeting-Booking TargetsDiscovery ConversationsPersonalized Cold Outreach

Soft Skills

Organized Work StyleCuriosity About TechnologyCoachable and Growth-Oriented

Tools & Technologies

SalesforceLinkedIn Sales NavigatorOutreachSalesloftZoomInfo

Certifications & Qualifications

Bachelor's Degree in BusinessCommunicationsMarketing

Industry Keywords

Enterprise SaaSCCaaSConversational AIB2B TechnologyContact Centre Automation

Tech Stack

Tools & technologies

Apollo

About the role

Key responsibilities & impact

Generate qualified pipeline for Omilia's IBERIA enterprise sales team through structured outbound prospecting and inbound lead qualification
Identify, engage, and qualify senior decision-makers at target enterprise accounts across Europe, the Middle East, and Africa
Convert prospect interest into discovery meetings for Account Executives
Own top-of-funnel pipeline generation for assigned IBERIA territories and meet monthly and quarterly targets
Build and execute multi-touch, multi-channel sequences across phone, email, LinkedIn, and social
Qualify inbound leads from marketing campaigns, events, content downloads, and website activity
Represent Omilia's value proposition in IBERIA prospect interactions across diverse European markets
Maintain accurate prospecting records and activity in Salesforce
Research target accounts and identify buying centres and senior decision-makers using Salesforce, LinkedIn Sales Navigator, ZoomInfo, and other intelligence tools
Conduct discovery conversations, qualify budget authority, need, and timing, and secure substantive first meetings for Account Executives
Adapt outreach to procurement cultures and business norms across assigned IBERIA markets
Partner with marketing on campaign follow-up and provide feedback on lead quality and regional relevance
Collaborate with Account Executives on territory priorities, meeting briefs, account planning, contact mapping, and engagement history
Develop working knowledge of Omilia products including OCP, miniApps, Pathfinder, CoPilot, TalkGuard, and OptimizeIQ
Maintain awareness of GDPR and the EU AI Act in enterprise AI and contact centre deployments
Track KPIs including outreach volume, connection rates, meeting booking rates, and pipeline contribution
Participate in pipeline reviews and coaching with the Sales Director
Travel within IBERIA for trade shows, industry events, and internal sales meetings, up to 10% of the time

Requirements

What you’ll need

1–3 years of experience in a sales development, business development, or outbound prospecting role, preferably within enterprise SaaS, CCaaS, conversational AI, or B2B technology
Demonstrated track record of meeting or exceeding outbound prospecting and meeting-booking targets in a structured SDR or BDR environment
Proficiency with Salesforce CRM, LinkedIn Sales Navigator, and sales engagement platforms such as Outreach, Salesloft, or Apollo
Strong written and verbal communication skills in English, Spanish, and Portuguese
Ability to craft personalised cold outreach and hold discovery conversations with senior CX, IT, and operations decision-makers across IBERIA markets
Awareness of and sensitivity to distinct business cultures, procurement norms, and communication styles across key IBERIA markets
Organised and self-directed work style, able to manage high-volume outbound activity across multiple accounts and geographies
Genuine curiosity about enterprise technology, contact centre automation, and conversational AI
Coachable and growth-oriented, open to feedback and continuous improvement
Bachelor's degree in Business, Communications, Marketing, or a related discipline
Nice to have: Fluency in European languages such as German, French, Spanish, Italian, or Dutch
Nice to have: Prior exposure to contact centre technology, CCaaS, IVR, or conversational AI
Nice to have: Familiarity with Omilia's platform or competing platforms such as Genesys, Avaya, Nuance/Microsoft, Google CCAI, or Amazon Connect
Nice to have: Experience prospecting into large enterprise accounts across IBERIA financial services, insurance, telecommunications, or utilities verticals

Benefits

Comp & perks

Fixed compensation
Long-term employment with the working days vacation
Development in professional growth (courses, training, etc)
Being part of successful cutting-edge technology products that are making a global impact in the service industry
Proficient and fun-to-work-with colleagues
Apple gear
Equal opportunity and diverse, inclusive workplace