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Omnea

Strategic Account Manager

Omnea

. Own an NRR quota covering expansion and retention across an enterprise book of business .

Posted 10/28/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $200,000 - $300,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing enterprise accounts, driving customer success, and building long-term executive relationships. Proven ability to navigate complex buying committees and develop commercial strategies from the ground up.

Highest-signal resume keywords
Account ManagementExecutive Relationship BuildingCustomer SuccessGTM Strategy DevelopmentMulti-Stakeholder Navigation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
NRR Quota ManagementUpsell Opportunity IdentificationRenewal Process ManagementCommercial Playbook DevelopmentCustomer Feedback AnalysisAdoption Blocker IdentificationExpansion Driver Analysis
Soft Skills
InfluencingBuilding RapportDriving ChangeOrganizational Skills
Industry Keywords
Enterprise AccountsCFO EngagementProcurement ManagementCommercial ConversationsFast-Paced EnvironmentStartup ExperienceScale-Up ExperienceConsulting ExperienceBanking Experience

About the role

Key responsibilities & impact
  • Own an NRR quota covering expansion and retention across an enterprise book of business
  • Identify upsell opportunities and run executive-level commercial conversations
  • Own the renewal process end-to-end
  • Build long-term relationships with procurement managers, CFOs, and other senior stakeholders
  • Multi-thread across accounts and serve as the primary customer contact
  • Build the commercial account-management playbook from scratch
  • Define commercial rhythms, norms, and processes with implementation, product, and leadership teams
  • Surface customer feedback, adoption blockers, expansion drivers, and product investment opportunities
  • Act as the internal voice of the customer
  • Work directly with Abs, Ben, and Rebe to build the customer function

Requirements

What you’ll need
  • 4-8 years of experience in a top-tier, fast-paced environment such as a startup, scale-up, VC, consulting, banking, or something you built yourself
  • Experience with six-figure ARR+ accounts if coming from a commercial role
  • Experience navigating multi-stakeholder buying committees
  • Genuine executive relationships, ideally up to CFOs, Legal, or Procurement
  • Ability to build rapport, influence people, and drive change
  • Comfort working in ambiguity and building a playbook from scratch
  • Organisation to manage a complex book of business
  • Track record of high performance and ownership
  • Commercial, GTM, sales, customer success, partnerships, or customer-facing experience with heavy GTM crossover
  • Willingness and ability to work in person at the office Tuesdays, Wednesdays and Thursdays
  • No visa sponsorship available in the US

Benefits

Comp & perks
  • Competitive geo-localised benefits
  • UK Benefits Package
  • US Benefits Package
  • Equity through a UK tax-advantaged ISO share scheme
  • Commission
  • In-person collaboration Tuesdays, Wednesdays and Thursdays
  • AI interview note-takers, with opt-out available
  • Visa or work authorisation support may be available outside the US