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Credit Coordinator – Motorcycle Business Unit
Omni Conectado. Coordinate the Credit Desk’s daily operations, ensuring quality, organization, and operational efficiency .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong expertise in credit analysis and approval, with a focus on operational efficiency and continuous improvement. Proven ability to lead teams, foster collaboration, and ensure adherence to credit policies and processes.
Highest-signal resume keywords
Credit AnalysisTeam LeadershipOperational EfficiencyPerformance MonitoringProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit PoliciesCredit ProcessesAnalytical SkillsDecision MakingOperational Indicators
Soft Skills
Communication SkillsRelationship BuildingOrganizational SkillsProactive AttitudeCollaboration
Industry Keywords
Responsible LendingSLA MonitoringQuality AssuranceContinuous ImprovementDiversity and Inclusion
About the role
Key responsibilities & impact- Coordinate the Credit Desk’s daily operations, ensuring quality, organization, and operational efficiency
- Lead, guide, and develop the team, fostering autonomy, technical growth, collaboration, and accountability for results
- Manage the proposal workflow and allocate demands based on volume, priority, and complexity
- Monitor indicators such as SLA, response time, productivity, and re-reviews, identifying deviations and establishing improvement actions
- Monitor the quality of credit decisions, contributing to responsible lending aligned with established policies and guidelines
- Support the team with analyses, exceptions, and more complex decisions, in accordance with established policies and approval authorities
- Identify bottlenecks and improvement opportunities, contributing to the development and implementation of solutions
- Work closely with the Commercial team, seeking speed and service quality without compromising credit criteria
- Organize schedules and ensure adequate operational coverage, especially during periods of higher demand, commercial campaigns, and sales events
- Promote technical alignment sessions and updates, ensuring knowledge and correct application of credit policies and processes
- Monitor operational results and establish action plans when necessary
- Identify and encourage opportunities for process simplification, automation, and continuous improvement
- Work closely with the other areas involved in the credit journey
- Foster a culture of excellence, collaboration, and respect, valuing diversity, dialogue, and different perspectives
Requirements
What you’ll need- Strong experience in credit analysis and approval
- Experience leading or managing teams
- Knowledge of credit policies, processes, and criteria
- Analytical skills and the ability to make decisions based on information, criteria, and credit policies
- Experience monitoring operational and performance indicators
- Strong organizational, planning, and prioritization skills in high-volume environments
- Excellent communication and relationship-building skills with different audiences and departments
- Proactive, collaborative, and results-oriented profile
- Ability to develop people, encourage teamwork, and foster autonomy
- Focus on continuous improvement, quality, and operational efficiency
- Ethical conduct and a leadership approach based on respect for people, diversity, and different perspectives
Benefits
Comp & perks- Childcare assistance for children up to 6 years and 11 months old
- TotalPass and Wellhub to support your physical health
- Hybrid 3x2 model (remote and on-site work)
- Meal and food allowances on a flexible benefits card
- Transportation allowance
- Medical and dental insurance (SulAmérica, private room)
- Life insurance
- Wellness program (running and much more)
- Birthday day off
- Conexa Saúde – online consultations with no copay
- Profit-sharing program
- No dress code – be yourself!
- Flexible working hours
- Corporate University