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Credit Implementation and Process Coordinator
Omni Conectado. Lead strategic initiatives for process implementation and continuous improvement .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading strategic initiatives for process implementation and continuous improvement, with a strong focus on credit policies, decision engines, and operational efficiency. Proven ability to manage cross-functional teams and drive data-driven decision-making to enhance performance metrics and profitability.
Highest-signal resume keywords
Credit Strategies And PoliciesDecision Engines ManagementCross-Functional Team LeadershipData Analysis And OptimizationOperational Efficiency Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credit Decision EnginesSQL/PL-SQLData ExplorationPerformance AnalysisCredit Policy ImplementationProcess ImprovementMetrics DefinitionGovernance Over Business RulesFinancial AnalysisRisk Mitigation
Soft Skills
Collaborative LeadershipResults OrientationAnalytical MindsetTeam DevelopmentInnovative Thinking
Tools & Technologies
TransUnion (Crivo)NeurotechProvenirMicrosoft ExcelMicrosoft PowerPointAI Tools
Certifications & Qualifications
Bachelor’s DegreePostgraduate DegreeMBA
Industry Keywords
Financial InstitutionsBanksFintech CompaniesCredit Risk ManagementOperational Controls
Tech Stack
Tools & technologiesOracleSQL
About the role
Key responsibilities & impact- Lead strategic initiatives for process implementation and continuous improvement
- Ensure operational efficiency and the evolution of products and services
- Manage cross-functional teams, fostering a collaborative, innovative, and results-oriented environment
- Identify opportunities to optimize and simplify workflows
- Implement solutions that create value for the business and customers
- Lead the strategy for implementing and evolving credit policies across different products and segments
- Coordinate transformation and modernization initiatives for decision engines and credit workflow processes
- Define metrics, monitor results, and ensure continuous improvement of the department’s performance indicators
- Conduct performance analyses, identifying opportunities to improve approval rates and profitability while mitigating risk
- Establish governance over business rules, policies, exceptions, and operational controls
- Serve as a technical reference for credit, scoring, decision engines, and technology integrations
- Manage and develop the team, ensuring engagement, training, and excellence in delivery
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Engineering, Economics, Statistics, Computer Science, or a related field
- Postgraduate degree, MBA, or specialization in Management, Credit, Risk, or a related field is a plus
- Proven experience in financial institutions, banks, or fintech companies
- Experience with credit strategies and policies for individuals and businesses
- Experience managing people and leading cross-functional teams
- Knowledge of credit decision engines such as TransUnion (Crivo), Neurotech, Provenir, or similar platforms
- Experience implementing, monitoring, and optimizing credit and scoring policies
- Knowledge of Oracle databases and SQL/PL-SQL for data exploration and analysis
- Knowledge of AI tools such as Claude, Copilot, and others is a plus
- Advanced proficiency in Microsoft Office, especially Excel and PowerPoint
- Analytical mindset, data-driven decision-making skills, and a strong results orientation
Benefits
Comp & perks- Childcare assistance for children up to 6 years and 11 months old
- TotalPass membership to support your physical health
- Hybrid 3x2 work model (remote and in-office)
- Flexible meal and food allowance card
- Transportation allowance
- Medical and dental insurance (SulAmérica, private room coverage)
- Life insurance
- Wellness program, including running and more
- Birthday day off
- Conexa Saúde — online consultations with no copay
- Profit-sharing program
- No dress code — be yourself!
- Flexible working hours
- Corporate University