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Junior Collections Analyst
Omni Conectado. Provide support to Collections Management to facilitate decision-making.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and computer proficiency to manage collections-related KPIs and reports effectively. Capable of proactive problem-solving and maintaining quality in interactions with internal and external partners.
Highest-signal resume keywords
KPI MonitoringCollections Management SupportProactive Problem-SolvingStrong Communication SkillsMS Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
KPI MonitoringCollections ManagementDocument OrganizationAdministrative RoutinesSQL
Soft Skills
Strong Organizational SkillsProactivityInterpersonal SkillsCommunication Skills
Tools & Technologies
MS OfficeMicrosoft TeamsExcelWordPowerPointOutlookAccess
Industry Keywords
Delinquent PortfoliosCollections AgentsInternal SystemsStructured Processes
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Provide support to Collections Management to facilitate decision-making.
- Monitor and update collections-related KPIs and reports to support the management of delinquent portfolios.
- Interact with and provide support to internal and external partners.
- Visit collection agents to align on activities and monitor operations on-site.
Requirements
What you’ll need- Responsibility and commitment to deadlines and quality.
- Strong organizational skills to manage multiple demands simultaneously.
- Proactivity to anticipate needs and solve problems.
- Strong communication and interpersonal skills.
- Computer proficiency, including MS Office: Word, Excel, Outlook, PowerPoint, Access, SQL, and Microsoft Teams.
- Ability to work effectively with internal systems and structured processes.
- Experience organizing documents and handling administrative routines.
- Strong communication skills and the ability to interact with different teams.
Benefits
Comp & perks- Childcare assistance for children up to 6 years and 11 months old
- TotalPass to support your physical well-being
- Hybrid 3x2 work model (remote and on-site)
- Flexible meal and food allowance card
- Transportation allowance
- Medical and dental insurance (SulAmérica, private-room coverage)
- Life insurance
- Wellness program (running and much more)
- Birthday day off
- Conexa Saúde – online consultations with no copay
- Profit-sharing plan
- No dress code – be yourself!
- Flexible working hours
- Corporate University