Account Director

Omnicom

. Build deep, trusted client relationships that drive influence and action .

Posted 11/2/2026full-timeSyracuse • New York • United StatesLead💰 $90,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading spatial design projects while effectively managing client relationships and driving strategic initiatives. Proven ability to navigate ambiguity and deliver actionable strategies that align with business goals.

Highest-signal resume keywords

Spatial Design Project ExecutionClient Relationship ManagementStrategic ThinkingProject ManagementBudget Monitoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ScopingEstimatingForecastingBillingKPI DevelopmentRisk ManagementCreative DirectionRetail AuditsConstruction PlanningDesign Presentations

Soft Skills

Problem-SolvingAttention to DetailOrganizational SkillsLeadershipCommunication

Certifications & Qualifications

Bachelor’s Degree in MarketingBachelor’s Degree in CommunicationsBachelor’s Degree in Business

Industry Keywords

Design ConsultancyConstruction EnvironmentClient EngagementCross-Functional Team LeadershipCreative Execution

About the role

Key responsibilities & impact

Build deep, trusted client relationships that drive influence and action
Lead clients through ambiguity with clear recommendations
Translate client needs into actionable strategies and creative direction
Lead client engagements including retail audits, construction planning meetings, design presentations, installs, and final walkthroughs
Assess final work output to ensure it meets project needs and FutureBrand standards
Coordinate with production team members throughout execution to ensure feasibility checks are completed
Own account financial health, including scoping, estimating, forecasting, and billing
Monitor project performance against budgets and proactively manage risks or variances
Identify and define new growth opportunities and incremental scope
Lead client meetings, presentations, and strategic work sessions
Lead vendor engagements and manage vendor relationships from bidding and selection through execution
Develop clear briefs with measurable KPIs for cross-functional teams
Partner with Strategy, Design, and Project Management to deliver exceptional work
Champion creative ideas internally and externally
Drive team alignment from concept to delivery
Improve internal processes to enhance efficiency and output
Maintain leadership visibility on account health, risks, and opportunities
Engage in contingency planning and recommend solutions
Lead cross-functional teams with clarity, energy, and accountability

Requirements

What you’ll need

Experience in the execution of spatial design projects
Strong strategic thinking with a deep understanding of brand, design, and business
Proven ability to lead complex projects with clients in a fast-paced environment with changing dynamics
Highly organized with the ability to manage multiple projects and priorities at various stages throughout a creative execution process
Commercially minded with accountability for revenue and growth
Comfortable navigating ambiguity and driving clarity
Excellent natural problem-solving skills and a desire to continuously improve
Strong attention to detail
Bachelor’s degree in Marketing, Communications, Business, or related field
5-7+ years of experience in marketing, communications, design consultancy, construction environment, or another related discipline
Demonstrated success with managing and growing client relationships
Travel up to 50% of the time
Ability to lift in excess of 25 pounds

Benefits

Comp & perks

Hybrid work with a minimum of three office days per week, subject to agency or manager direction
Equal employment opportunity and inclusive workplace commitment