Account Supervisor

Omnicom

. Develop, maintain and enhance client relationships and manage client expectations .

Posted 11/12/2026full-timeUnited StatesMid-LevelSenior💰 $80,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in retail and CPG marketing, with a strong focus on developing and executing digital and physical content strategies. Proven ability to manage client relationships, budgets, and cross-functional teams while providing strategic insights and thought leadership.

Highest-signal resume keywords

Retail KnowledgeDigital Marketing PlatformsProject ManagementPeople ManagementContent Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Ecommerce MarketingSocial Media CampaignsDigital CommerceVideo Content DevelopmentInfluencer MarketingBudget ManagementStrategic InitiativesCreative DevelopmentClient CommunicationCompetitive Analysis

Soft Skills

Problem SolvingCommunication SkillsPresentation SkillsConceptual ThinkingTeam Leadership

Industry Keywords

Retail MediaCPGAmazonCVSWalgreensMobile Shopping AppsFSIDFSIEmerging Shopper TrendsClient Relationship Management

About the role

Key responsibilities & impact

Develop, maintain and enhance client relationships and manage client expectations
Prepare and present insights, strategy, concepts, POVs, creative and other client communications
Serve as a source of marketing expertise for the team
Assist clients with objectives, strategies, competitive activity and business applications
Select and apply retail and ecommerce marketing tools and tactics
Ensure conceptual and creative ideas meet objectives and brand strategies
Provide internal feedback on client materials and work
Initiate client projects and gather appropriate information
Lead strategic thinking and cross-functional internal teams on client programs
Direct creative, production and planning teams
Manage client input and feedback according to agency standards
Develop, delegate, manage and meet program budgets and timelines
Manage larger projects, vendors and delivery of materials
Provide proactive thought leadership to clients
Manage and develop the internal team
Support the Managing Director of Account Service with business financials
Facilitate new business opportunities
Develop and oversee strategic digital initiatives, including social media campaigns, retail media, ecommerce/search, mobile, digital commerce, website and video content
Track emerging shopper and digital trends
Communicate key retailer priorities and opportunities to clients and internal teams
Develop and execute physical and digital content

Requirements

What you’ll need

Retail knowledge and/or CPG knowledge at retail, including retail media and ecommerce (preferred)
4-6 years working in an agency account service / marketing capacity
Working knowledge of digital and social marketing platforms
Understanding of traditional and digital marketing strategic initiatives and development processes
Experience developing and executing physical and digital content
Knowledge of retail media, ecommerce, digital commerce, websites, video content, social media, influencer marketing, mobile shopping apps, FSI and dFSI
Knowledge of key retailer strategic priorities and opportunities, including Amazon, CVS and Walgreens
People management, project management, conceptual thinking, problem solving, communication and presentation skills
Ability to manage budgets, timelines, projects, teams and vendor relationships

Benefits

Comp & perks

Hybrid work arrangement
Employees work in the office a minimum of three days a week, unless additional in-office days are directed
Equal employment opportunity policy