Content Account Manager

Omnicom

. Serve as a key point of contact for client accounts and support content strategies aligned with client goals .

Posted 11/5/2026full-timeUnited StatesJuniorMid-Level💰 $60,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in content strategy and account management, with a strong focus on e-commerce and digital content trends. Proven ability to manage multiple projects, collaborate effectively with cross-functional teams, and deliver exceptional client service.

Highest-signal resume keywords

Content Strategy DevelopmentClient Account ManagementE-Commerce KnowledgeStrong Writing And Editing SkillsProject Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Content StrategySEOGEOAEOProject ManagementDigital Content Best PracticesAP Style FamiliarityContent Quality AssurancePerformance Data AnalysisFreelance Management

Soft Skills

Effective CollaborationInterpersonal SkillsOrganizational AbilitiesTime ManagementClient Relationship Building

Tools & Technologies

E-Commerce Platforms

Industry Keywords

Digital Content TrendsContent SolutionsClient ObjectivesProject MilestonesInternal Process Optimization

About the role

Key responsibilities & impact

Serve as a key point of contact for client accounts and support content strategies aligned with client goals
Develop positive business relationships with clients
Collaborate with strategists, account managers, and client teams to coordinate e-commerce content solutions from planning through completion
Work with content specialists, editors, and freelancers to ensure quality and meet project milestones
Manage multiple projects, monitor deadlines, and align deliverables with client objectives
Identify and resolve project challenges
Contribute ideas to optimize internal processes and improve content quality and project efficiency
Help manage a network of freelance content creators and match projects to appropriate talent
Maintain Flywheel standards through clear feedback and communication
Provide clients with updates, performance data, and project reports
Stay informed about e-commerce, SEO, and digital content trends and share relevant insights with the team

Requirements

What you’ll need

2-4 years of relevant experience in content strategy, account management, or e-commerce, preferably in an agency or fast-paced environment
Experience supporting client accounts and collaborating with cross-functional teams
Strong writing, editing, and communication skills
Familiarity with AP style and digital content best practices, including SEO, GEO, and AEO
Ability to help implement content strategies and contribute to achieving client results
Effective collaboration and interpersonal skills
Excellent organizational and time-management abilities
Capacity to manage multiple priorities and deadlines
Understanding of e-commerce platforms
Interest in staying updated on industry trends and new technology
Commitment to delivering great client service and building strong professional relationships

Benefits

Comp & perks

Hybrid work arrangement with a minimum of three days per week in the office, subject to local law and agency or manager direction
Equal employment opportunity commitment
Inclusive team environment
Recruitment privacy protections