Director, Commerce

Omnicom

. Build and maintain strong client executive relationships to foster long-term partnerships and generate prospect referrals .

Posted 9/17/2026full-timeBaltimore • Colorado • United StatesLead💰 $160,000 - $190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive eCommerce expertise with a strong focus on client relationship management, team leadership, and strategic growth initiatives. Capable of driving operational efficiency while maintaining high-quality delivery and team morale in a hybrid work environment.

Highest-signal resume keywords

ECommerce ExperienceTeam ManagementClient Relationship ManagementBusiness AcumenCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commerce FundamentalsSearch MarketingDisplay AdvertisingVideo MarketingContent PromotionAnalytical SkillsProblem-Solving

Soft Skills

LeadershipMentoringCoachingOrganizational SkillsProactive Motivation

Industry Keywords

Digital CommerceClient PartnershipsRevenue GrowthMarket InsightsHybrid Work Environment

About the role

Key responsibilities & impact

Build and maintain strong client executive relationships to foster long-term partnerships and generate prospect referrals
Identify ways to drive incremental value for clients and foster candid partnership feedback
Oversee multiple client teams, guide performance against client goals, and resolve client issues
Identify opportunities to grow revenue with existing clients consistent with their growth objectives and best interests
Jointly oversee and implement Flywheel Digital’s strategy, scaling effectively and efficiently
Act as a Flywheel brand ambassador internally by sharing market insights and training, and externally through business development, conferences, webinars, and share groups
Ensure teams have the training, resources, and professional development needed to succeed
Maintain team morale and motivation in a hybrid work environment
Improve team operating efficiency while balancing delivery quality and work-life balance
Contribute to hiring, team structuring, and account resourcing decisions
Travel based on client needs

Requirements

What you’ll need

8+ years of eCommerce experience across digital commerce retailers and intermediaries, or in a similar industry and role
Expert knowledge of Commerce fundamentals, including search, display, video, content, and promotion
Proven ability to prioritize in a fast-paced environment with competing internal and external priorities
Team management experience with demonstrated leadership, mentoring, and coaching skills
Strong business acumen, problem-solving, and analytical skills
Excellent communication and organizational skills
Results-driven with strong customer focus
Experience presenting and influencing at Executive level
Ability to quickly adapt to changing environments
Bias for action and ability to achieve objectives and goals with optimistic energy and tenacity
Proactive and independently motivated
Intellectually curious and a quick learner

Benefits

Comp & perks

Minimum three days per week working in the office, unless additional in-office days are directed
Inclusive team environment
Equal employment opportunities
Travel based on client needs