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IT Engineer
Ondo Finance. Support day-to-day administration of IAM platforms, including user lifecycle workflows, access provisioning, group management, and MFA .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Identity and Access Management (IAM) with a focus on user lifecycle workflows, access provisioning, and compliance monitoring. Proficient in supporting SaaS applications and macOS environments while providing Tier 1–2 IT support and executing secure access processes.
Highest-signal resume keywords
Identity And Access Management (IAM)Single Sign-On (SSO)Multi-Factor Authentication (MFA)Okta Platform ExperienceGoogle Workspace Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User Lifecycle ManagementAccess ProvisioningGroup ManagementSCIM IntegrationsMacOS Endpoint ManagementPython ScriptingBash ScriptingPowerShell ScriptingTroubleshootingRoot-Cause Analysis
Soft Skills
Strong Written CommunicationDocumentation SkillsIndependent Work
Tools & Technologies
OktaAzure ADGoogle WorkspaceMicrosoft 365SlackNotion
Industry Keywords
SaaSLeast-Privilege AccessAccess ReviewsDevice EnrollmentVendor Onboarding
Tech Stack
Tools & technologiesAzureMacOSPython
About the role
Key responsibilities & impact- Support day-to-day administration of IAM platforms, including user lifecycle workflows, access provisioning, group management, and MFA
- Assist with SSO and SCIM integrations between IAM systems and SaaS platforms such as Google Workspace, Slack, and Notion
- Help enforce least-privilege access principles and support access reviews and audits
- Execute secure access provisioning and deprovisioning aligned with lifecycle processes
- Support macOS endpoint management, device enrollment, compliance monitoring, troubleshooting, and lifecycle workflows
- Coordinate device preparation, shipping, replacements, and secure device recovery
- Execute and coordinate end-to-end employee onboarding and offboarding processes
- Assist in building and maintaining low-code/no-code automations such as Okta Workflows
- Ensure lifecycle processes are documented, repeatable, and auditable
- Provide Tier 1–2 IT support across identity, SaaS applications, access issues, and macOS endpoints
- Serve as an escalation point for complex access, integration, or device issues
- Perform structured troubleshooting and root-cause analysis
- Support vendor onboarding, evaluation, renewals, SaaS access reviews, and vendor offboarding
- Improve procurement, asset tracking, and IT operational processes
Requirements
What you’ll need- 2–3 years of experience in IT support, IT operations, or systems-focused roles
- Experience providing Tier 1–2 IT support in a SaaS-heavy environment
- Solid understanding of identity and access management fundamentals, including SSO, SCIM, MFA, and RBAC
- Hands-on experience with IAM platforms such as Okta, Azure AD, or similar
- Experience supporting Google Workspace or Microsoft 365 environments
- Experience supporting macOS environments or strong endpoint fundamentals
- Comfort working in a terminal / CLI environment appropriate to experience level
- Ability to read and modify scripts written in Python, Bash, or PowerShell
- Strong written communication and documentation skills
- Ability to work independently in a fully remote environment
Benefits
Comp & perks- Competitive compensation including salary and/or equity (according to your preferences)
- Full benefits (medical, vision, and dental)
- Flexible vacation policy (PTO)
- Small remote-first team across many countries
- Opportunity to help shape the company’s vision, culture, and design practices
- A+ colleagues and experienced team environment
- Backing from leading crypto experts and venture capital firms